At a Glance
- Tasks: Coordinate patient pathways and ensure timely appointments for optimal care.
- Company: Join London North West University Healthcare NHS Trust, serving a diverse community.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Other info: Dynamic work environment with opportunities for growth in the NHS.
- Why this job: Be a vital part of healthcare, supporting patients and clinical teams every day.
- Qualifications: Strong communication skills and a passion for patient care.
The predicted salary is between 33262 - 36027 £ per year.
Divisional Patient Pathway Co-Ordinator | London North West University Healthcare NHS Trust
Company
- Company: London North West Healthcare NHS Trust
- To be the key contact for the allocated grouping of consultants, their junior doctors, and Specialist Nurses, for all patient related and administrative matters.
- To be the key contact for all patients under the allocated grouping of consultants.
- To work within the Clinical Support Team to deliver high quality administrative services to allocated clinical team.
- To monitor designated patients throughout their pathway, from point of entry, escalating issues promptly, in order to ensure compliance with waiting time standards.
- As required, support the coordination of national and local audits by effective data collection.
- To support the Team Leader and Service Manager to ensure all administrative process are delivered to a high professional standard.
- Under the instruction of the Team Leader/Service Manager, to cancel / reduce clinics as leave is booked and to take ownership of the clinic templates to provide the necessary micro-management of numbers to ensure that clinics are booked to capacity, but appropriately for the number of doctors in clinic.
- To be responsive to the need to re-prioritise the patients in clinic to meet clinical urgency and to make ad hoc urgent appointment as required.
- To be aware of the patients point in their pathway when re-booking patients to ensure patients are seen both within waiting time targets and as necessary for clinical urgency, and to elevate to the Team Leader or Service Manager if this is not possible.
- To track clinic outcomes to ensure that all requested tests are booked within an acceptable timeframe and to re-book out-patient’s appointments as required.
- To track when results are available and liaise with the relevant consultant to determine whether follow-up in clinic is required.
- Maintain an up-to-date record of patient tracking.
- Take responsibility for the efficient and professional handling of all telephone and email queries.
- As required, provide administrative support to the allocated grouping of consultants and their teams.
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
- Northwick
- Park
Hospital: home to one of the busiest emergency departments (A&E) in the country.
The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing
Hospital: a busy district general hospital providing a range of clinical services, as well as 24/ 7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
To view the main responsibility, please see the attached the Job Description and Person Specification.
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Divisional Patient Pathway Co-Ordinator | London North West University Healthcare NHS Trust in Harrow employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Divisional Patient Pathway Co-Ordinator | London North West University Healthcare NHS Trust in Harrow
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Allscreens Nationwide Ltd.
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Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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We think you need these skills to ace Divisional Patient Pathway Co-Ordinator | London North West University Healthcare NHS Trust in Harrow
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
