At a Glance
- Tasks: Lead a dynamic team providing intensive support to adults with severe mental health challenges.
- Company: Join the Central and North West London NHS Foundation Trust, a leader in community mental health.
- Benefits: Enjoy competitive salary, professional development, and access to wellbeing services.
- Other info: Be part of a passionate, diverse team committed to supporting each other and their patients.
- Why this job: Make a real difference in people's lives while developing your career in mental health.
- Qualifications: Qualified Mental Health Nurse, Occupational Therapist, or Social Worker with community experience.
The predicted salary is between 62652 - 62652 £ per year.
Assertive Outreach Team Leader | Central and North West London NHS Foundation Trust
A new exciting opportunity has arisen for a Team Leader role for the Assertive Outreach function of the Bentley House Community Mental Health Hub.
We are looking for an experienced Mental Health Nurse/Occupational Therapist/Social Worker to join our dynamic team.
The post holder will work with adults in the community with severe and enduring mental illness who are at risk of disengaging with the service.
The post holder will oversee the staff working with this client group, and facilitate collaborative work with the wider team.
The role is suitable for a qualified clinician with experience working in the community.
Applicants should have strong clinical and risk management skills, and be able to work flexibly.
- Team Leader Duties
- Manage a complex caseload of patients with SMI and dual diagnosis, and have oversight of patients receiving assertive outreach interventions
- To offer patients assertive and intensive time-limited support with the aim of building engagement, stabilising risk and preventing crisis.
- Work collaboratively with the consultants, CMHH MDT and Psychotropic Clinic.
- To coordinate referrals and transfers of care between teams
- Be responsible for the supervision of staff
- Chair clinical and team meetings as appropriate
- To assist the team to be compliant with KPI and monitor electronic records
- Commitment from the team to develop youby offering in-house development sessions
- Free access to our Staff and Wellbeing serviceto ensure that you are always looking after yourself
- Commitment tocareer mappingto ensure continuous professional development including opportunities within the Trust
- On and off-siteshadowing opportunities, including HTT, Psych Liaison and many more
- Localnursing, social work or OT forumsrun by one of the senior leads
- An opportunity to work with afriendly, dynamic, passionate and diverse teamwho are committed to looking after each other as well as their patients
- Regular training opportunities including Trauma Informed Approach
MAIN DUTIES AND RESPONSIBILITIES
• Provide intensive outreach in line with the SOP
- First 3 months: minimum 3 contact attempts per week, aiming for 1–2 successful contacts.
- Next 3 months: minimum 2 contact attempts per week.
- Deliver flexible contact through home visits, community meetings, phone calls, texts, and occasional evening/weekend availability.
- Maintain a“no discharge for DNA”approach, using persistent and creative engagement strategies.
- Build strong therapeutic relationships through empathy, reliability, and trauma‑informed practice.
- Provide continuity and consistency as the allocated Assertive Outreach named worker.
- 2. Clinical Responsibilities
- Complete and updatecare plans, risk assessments, andsafety plansin line with Trust policy.
- Conduct frequent dynamic risk assessments and elevate concerns promptly.
- Lead on transition planning back to routine CMHH care.
- Ensure timely documentation of all contact attempts, outcomes, and risk assessments.
- Work collaboratively with the Hub named worker where this is a separate role.
- Use therapeutic engagement to support patients to engage.
- Supervision of Assertive outreach staff
- To hold a case load of 10-15 patients.
- 3. Holistic Support & Multi‑Agency Working
- Address mental health and physical health
- Liaise with other partners regarding identified needs e. g. drug and alcohol services, social care, housing teams, and voluntary sector partners.
- Support individuals to access practical help such as housing applications, benefits, and community resources.
- Involve families and carers (with consent) to strengthen support networks.
- 4. In‑Reach to Inpatient Wards
- Provide continuity of care during hospital admissions.
- Attend inpatient wards to maintain engagement and support discharge planning.
- Ensure safe and coordinated transition back to community services.
- 5. MDT Working & Communication
- Participate in MDT meetings and AO huddles.
- Share updates, elevate concerns, and contribute to joint care planning.
- Maintain strong links with crisis services, inpatient teams, and external agencies.
- Promote reflective practice and collaborative working within the team.
- 6. Training, Supervision & Professional Development
- Maintain professional registration and adhere to relevant legislation (MHA, MCA, Care Act).
- Participate in clinical supervision, reflective practice, and mandatory training.
- Contribute to team learning, including sharing specialist knowledge related to your profession.
- Support students or trainees where appropriate.
- To participate in training relevant to post.
- 7. Management of Resources
- Work within CNWL policies including lone working, safeguarding, risk management, and health & safety.
- Ensure accurate and timely record‑keeping.
- Contribute to monitoring caseloads, contact frequency, and clinical review processes.
- Use Trust systems (e. g., Tableau disengagement dashboards) to support identification of risk patterns.
- 8. Research, Audit & Service Development
- Contribute to audits, service evaluation, and quality improvement initiatives.
- Ensure practice is evidence‑based and aligned with the Assertive Outreach SOP.
- Participate in the development of the AO model and wider CMHH pathways.
- Recording caseload activity on system one and ensuring accurate recording
- To report on team performance in terms of patient feedback and productivity and DNA rates.
- 9. Building and Maintaining Relationships with Local Community
- Work collaboratively with community organisations, primary care, and voluntary sector partners.
- Support individuals to access community resources that promote stability and recovery.
- Maintain strong links with other CNWL community and inpatient teams.
- 10. General
- Abide by legal requirements and the professional code of conduct for your discipline.
- Undertake any other duties relevant to the post as requested by senior managers.
- Promote equality, diversity, and inclusion in all aspects of practice.
- RIDING CLAUSE
This job description is an outline of the postholder’s duties and responsibilities. It is not exhaustive and may be amended to meet the changing needs of the service.
- Proud member of the Disability Confident employer scheme
- Company: CNWL NHS Foundation
- Trust
- HCAS Hours: Full-time
Location: Harrow, HA3 5QX Job type: Permanent Posting date: 20 Jul 2026 Closing date: 19 Aug 2026
- This advert closes on Monday 3 Aug 2026
- About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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We think you need these skills to ace Assertive Outreach Team Leader | Central and North West London NHS Foundation Trust in Harrow
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Allscreens Nationwide Ltd:Before hitting send, make sure to tailor your application specifically to Allscreens Nationwide Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
