The Technology Support Engineers sit within Technology Support which is a corporate wide service that aims to maximises the effective use of hardware (Laptops, tablets, smartphones, desktops etc), productivity software, digital communications, including collaborative technologies, and digital information systems.
In this role you will;
- Implement and maintain IT hardware, software, and licensing to meet agreed targets and deliver high-quality customer support.
- Provide local, on-site support for internal customers across community-based workplaces.
- Resolve IT incidents and queries promptly in varied and sometimes high-profile situations.
- Assist with physical tasks, such as moving IT hardware and setting up office spaces.
- Share knowledge and upskill colleagues on productivity tools and IT solutions to maximize business benefits.
- Adapt to a fast-paced environment, making calm and measured decisions under pressure.
- Work flexibly and collaboratively within a mobile team, demonstrating self-motivation and teamwork.
- Support customers through evolving technology landscapes, ensuring smooth adoption of new tools and systems.
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Technology Support Engineer in Harrogate employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
