Guest Experience Switchboard Specialist

Guest Experience Switchboard Specialist

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the friendly face of our hotel, welcoming guests and handling their queries with ease.
  • Company: Join Thistle Marble Arch, a vibrant 4-star hotel in the heart of London.
  • Benefits: Enjoy flexible shifts, competitive pay, and a supportive team environment.
  • Other info: Dynamic work environment with opportunities for growth in the hospitality industry.
  • Why this job: Make a difference in guests' experiences while developing your hospitality skills.
  • Qualifications: Great communication skills; experience with Opera is a bonus but not essential.

The predicted salary is between 31500 - 38500 £ per year.

Thistle Marble Arch, a 4-star hotel near Oxford Street, seeks a Front of House/ switchboard host to deliver warm, professional guest service.

You’ll be the first point of contact, directing queries and resolving issues with calm efficiency.

The role operates on a five-out-of-seven shift rota with a mix of early and late shifts, requiring a proactive, guest-centered approach.

Opera experience is a plus, but clear communication is key.

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Guest Experience Switchboard Specialist employer: Allscreens Nationwide Ltd

Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.

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Contact Details:

Allscreens Nationwide Ltd Recruitment Team

We think you need these skills to ace Guest Experience Switchboard Specialist

Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability
Teamwork
Customer Service