At a Glance
- Tasks: Support the Toy Factory and Mother Christmas' Kitchen to create magical experiences.
- Company: Join LaplandUK, one of the UK's most celebrated Christmas experiences.
- Benefits: Enjoy free meals, discounts, and shuttle services during your shifts.
- Other info: Flexible shifts available from November to December 2026.
- Why this job: Be part of a festive team and help bring Christmas magic to life.
- Qualifications: Enthusiastic team player with attention to detail; experience is a plus but not required.
The predicted salary is between 12.75 - 12.75 £ per hour.
- Back of House Assistant (Seasonal) - Lapland UK 2026 (Ascot)
- BACK OF HOUSE ASSISTANT - LAPLANDUK 2026
- Ascot | Whitmoor Forest, SL5 8BD
- £12.75 per hour + 12.07% holiday pay
- Seasonal role - October to December 2026
- 18+ only
THE ROLE
As a Back of House Assistant, you'll play an important behind-the-scenes role helping Lapland UK's Toy Factory and Mother Christmas' Kitchen run smoothly.
You'll support production, prepare products and activities, check quality and ensure everything is ready for our guests to enjoy.
You'll
- Assemble, package and label products according to required specifications
- Support the preparation of activities and guest experiences
- Monitor production processes to ensure quality and consistency
- Check materials and finished products for accuracy and quality
- Follow operating procedures and safety guidelines
- Maintain a clean, organised and safe working environment
- Work closely with team members and Stage Management
- Help identify and resolve issues that could affect production
- Support different tasks across the operation when required
SKILLS NEEDED
- Positive, enthusiastic and willing to get involved
- Reliable and able to work well as part of a team
- Organised with strong attention to detail
- Comfortable working in a busy, fast-paced environment
- Able to follow processes and instructions accurately
- Flexible and willing to support different tasks when required
- Calm and professional under pressure
- Previous production, warehouse, hospitality or operational experience is desirable but not essential
REQUIREMENTS
- Available for the full live event period from 5 November to 24 December 2026
- Available to commit to a minimum of three shifts per week
- Available to attend all required paid training between late October and early November 2026
- Comfortable working in a busy operational environment
- Able to stand and walk for extended periods
- Comfortable carrying out repetitive tasks and movement throughout shifts
- Able to lift and carry items weighing up to 10kg
- Able to follow safety procedures and operational guidelines
BENEFITS
- Free hot meal on every shift
- Complimentary tea, coffee and soft drinks
- 20% staff discount in Lapland UK retail shops on selected dates
- Free parking at Ascot Racecourse with shuttle bus to site
- Shuttle bus from Ascot railway station to the event site
- Opportunity to work as part of one of the UK's most celebrated Christmas experiences
- APPEARANCE REQUIREMENTS
- No visible jewellery or piercings while in costume
- No visible tattoos on the face, neck or hands, or below the permitted uniform line
- Natural makeup and nails in line with company guidelines
- Phones and smartwatches must be stored in lockers while on shift
Lapland UK is proud to be an equal opportunity workplace and welcomes applications from people of all backgrounds, experiences and perspectives.
Join the team behind the magic and help make sure every part of the Lapland UK experience is ready for our guests this Christmas.
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