At a Glance
- Tasks: Support individuals affected by cancer with information and emotional guidance.
- Company: Join Macmillan, a leading charity dedicated to cancer support.
- Benefits: Gain valuable experience, training opportunities, and a supportive work environment.
- Other info: Collaborate with a dynamic team and contribute to community health initiatives.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Empathy, communication skills, and a passion for helping others.
The predicted salary is between 26159 - 31972 £ per year.
To assist in meeting the information, emotional, practical and financial needs of any individual affected by cancer that attends or is referred to the Macmillan Cancer Information & Support Centre.
Perform holistic needs assessments, and the development of individual care plans, choosing the most appropriate approach to establishing the individual information and support needs of each service user.
Provide individualised information and support (Macmillan Levels of Intervention 1, 2 and 3) to clients face to face, written or by phone, in a format appropriate to their needs.
In appropriate cases, to plan and implement a relevant package of information and support, including written/verbal advice and supportive listening. This may include basic clinical information around diagnosis, treatment options and side effects in both written and verbal formats and may also involve advice on other issues such as benefits & travel.
To signpost individuals to services to assist them in coping with diagnosis, treatment, living with and beyond cancer and palliative disease.
Complete welfare benefit referrals for service users when appropriate.
Recognise when to seek help in meeting the individuals information and support needs and refer appropriately to the Macmillan Cancer Information & Support Facilitators.
Handle sensitive queries from service users, colleagues, other Trust employees and outside agencies in an effective and sensitive manner.
Develop and maintain good working relationships with members of multi-disciplinary teams and local support groups.
Supervise and contribute to the collection of visitor statistics, maintaining accurate records on the data collection database and producing reports as required.
Arrange health promotion & patient welfare events.
Be responsible for supporting the centre volunteer team.
Maintain accurate stock records and order information materials for the centres.
Be responsible for ensuring information displays both in the centre and information points throughout the hospital are adequately stocked with appropriate information sources.
Produce information leaflets, posters and promotional material specific to the service.
To contribute to the overall development of the Macmillan Cancer Information & Support Service.
Maintain accurate records/documentation of enquiries while respecting the right to patient confidentiality. Any matters of a confidential nature including particular information relating to patients, their treatment and diagnosis, individual staff records must under no circumstances be divulged or made available to any unauthorised person(s).
It is the responsibility of all staff to be aware of their obligations in respect of the Data Protection Act 1998.
To ensure a 'team-working' environment and maintain an open, two-way communication network with the other team members of the Macmillan Cancer Information & Support Service.
Work on their own initiative & as part of a team whilst bearing the overall departments aims and responsibilities.
Identify/suggest new ways of working the Service.
Macmillan Cancer Information & Support Assistant - Band 4 in Grantham employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Macmillan Cancer Information & Support Assistant - Band 4 in Grantham
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Allscreens Nationwide Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Allscreens Nationwide Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Allscreens Nationwide Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Macmillan Cancer Information & Support Assistant - Band 4 in Grantham
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
