- Duties to be carried out in a professional manner that ensures a high level of customer service to all Gloucester Hospitals Trust customers, both internal and external.
- Use of online temporary staffing systems to assist in matching ward /department requests for staff cover with availability of staff. Ensuring that documentation and computer data relating to that matching up is up to date at all times.
- Respond to any inquiries by email or on the telephone in a knowledgeable, sensitive, timely and customer-focused manner. Ensuring that confidentiality is maintained at all times when handling personal and sensitive information
- Maintain close communication with Wards/Departments/Clinical Site Managers/ Matrons on a daily basis. Attend Trust staffing meetings in the absence of the team leader, to ensure real time information regarding staffing levels and challenges. Liaise with external nursing agencies on a daily basis - Aim to become a subject matter expert in designated areas of temporary staffing.
- Provide a high-quality customer service to both internal managers and bank staff when required.
- To support the administration of payroll processes for bank and agency workers, including the processing and checking of agency invoices to ensure that they are accurate and paid promptly.
- Attend meetings and undertake training, including mandatory and role specific training, to ensure that skills and knowledge are kept up-to-date and appropriate to the post.
- Ensure a working knowledge of current Trust policies and procedures and adapt working practices as appropriate.
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Temporary Staffing Coordinator, Band 3 in Gloucester employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
