We are currently recruiting for an experienced Tenancy Services Housing Officer to join a well‑established social housing organisation on a temporary basis.This is an excellent opportunity for a housing professional with strong tenancy management experience who is comfortable managing a varied caseload while also providing support and supervision within a busy housing team.Your new role
- Managing a patch of tenancies and delivering a high-quality tenancy management service.
- Supporting tenants to sustain their tenancies and addressing tenancy-related issues.
- Investigating and resolving anti-social behaviour complaints.
- Managing rent arrears cases and taking appropriate recovery action.
- Conducting tenancy visits, tenancy reviews and estate inspections.
- Assisting with neighbourhood management and community engagement initiatives.
- Providing guidance, support and line management to team members where required.
- Liaising with internal departments and external agencies to achieve positive outcomes for tenants.
What you'll need to succeed
- Previous experience in a housing officer, tenancy services or neighbourhood housing role.
- Strong knowledge of tenancy management and housing legislation.
- Demonstrable line management or supervisory experience.
- Excellent communication and stakeholder management skills.
- Ability to manage a demanding and varied workload effectively.
- Full UK driving licence preferred.
What you'll get in return
- Competitive hourly rate.
- Hybrid working arrangements.
- Opportunity to gain experience within a respected social housing organisation.
- Strong potential for the contract to be extended beyond the initial 4-week period.
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Tenancy Services Housing Officer in Glasgow employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
