At a Glance
- Tasks: Manage orders and provide expert advice on vehicle parts in a dynamic environment.
- Company: Join TrustFord, Europe's largest Ford dealership with a proud history.
- Benefits: Enjoy 33 days annual leave, pension scheme, and discounts on services.
- Other info: Flexible working options and excellent career development opportunities available.
- Why this job: Be part of an inclusive team that values diversity and innovation.
- Qualifications: Strong communication skills and technical knowledge of vehicle parts required.
The predicted salary is between 16.12 - 16.12 £ per hour.
We love what we do, we’re proud of our brand and excited for the future. TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. One of the most famous brands in the world, we have a long history to be proud of and a secure and exciting future to look forward to.
We are looking for a Parts Advisor to join us at our PartsPlus Distribution Centre. We are seeking candidates whose excellent communication skills make them stand out from the crowd. The right candidate must be numerate and literate with a prompt, courteous and professional manner, and excellent IT skills.
Reporting to the Parts Manager, you will undertake the receiving and processing of telephone and internet orders, ensuring customer accounts are managed effectively and integration with other departments to maintain a smooth operation.
Do you have good technical knowledge of vehicle parts? Are you confident upselling or advising on related or alternative parts when appropriate? Have you previously identified vehicle parts using VIN numbers or electronic parts catalogues (e.g. Autocat)?
In addition to receiving a competitive salary, for the right candidate this position will offer:
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
For your first 2 days in the business, you’ll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you’ll learn all about our business before you start your new role.
Our PPA is what makes TrustFord. Our Network Groups support us in allowing for every colleague to respect and care for one another no matter what... be it your race, ability, gender, or who you love. This helps us to develop inclusive and diverse teams, truly representative of the communities that we operate in. We welcome applications from everyone.
We work with our colleague network Groups - including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications we receive from different backgrounds. To request any adjustments, please ask this during the application stage or contact the Recruitment Team.
Happy to Talk Flexible Working - To help us be more inclusive, requests for flexible working will be considered at any point in your application or employment. Although we may deem this may not be suitable for every role, we will try and be supportive where we can. We would encourage you to contact our recruitment team to discuss any requirements you may have.
TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role. All offers of employment are subject to a background check.
We advertise our vacancies to attract candidates and not agency suppliers. If we need agency assistance then we will contact agencies from our Preferred Supplier List. Any speculative CVs we receive will not be accepted as an introduction.
Proud member of the Disability Confident employer scheme.
About Disability Confident: Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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