At a Glance
- Tasks: Support tenants by diagnosing repairs and scheduling orders efficiently.
- Company: Respected organisation in the housing sector with a commitment to quality.
- Benefits: Competitive pay, valuable experience, and a supportive work environment.
- Other info: Join a collaborative team and enjoy a fast-paced work atmosphere.
- Why this job: Make a real difference in people's homes while developing your skills.
- Qualifications: Experience in repairs or asset management and strong customer service skills.
The predicted salary is between 17.88 - 17.88 £ per hour.
Our client is a respected organisation within the housing sector, committed to delivering high-quality services and maintaining homes to a safe and excellent standard. Due to increased demand, they are looking for an experienced Asset Advisor to join their team on a temporary basis.
As an Asset Advisor, you will play a key role in supporting tenants and ensuring repairs are diagnosed accurately and efficiently. Working within a fast-paced environment, you will be the first point of contact for repair enquiries, gathering detailed information and determining the most appropriate course of action.
Key responsibilities include:
- Diagnosing a wide range of housing repairs over the phone and via digital channels
- Raising and scheduling repair orders with contractors
- Providing excellent customer service to tenants and stakeholders
- Assessing repair priorities and identifying emergency works where required
- Updating internal housing management and repairs systems accurately
- Liaising with contractors, operatives and internal teams to ensure repairs are completed efficiently
- Monitoring repair progress and resolving any associated queries
- Ensuring compliance with relevant policies, procedures and service standards
What you’ll need to succeed:
- Previous experience within a repairs, housing, property maintenance or asset management environment
- Strong knowledge of repairs diagnosis, including common building and maintenance issues
- Excellent customer service and communication skills
- Ability to accurately assess repair needs and prioritise workloads
- Confident using multiple systems and updating records accurately
- A proactive and problem-solving approach
- Experience working within a housing association or local authority environment would be advantageous
What you’ll get in return:
- Competitive hourly rate of £17.88 PAYE
- Valuable experience within a well-established organisation
- Supportive and collaborative working environment
Asset Advisor - Temporary in Glasgow employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
