At a Glance
- Tasks: Coordinate patient recall programmes and manage appointments with precision.
- Company: Join a dedicated healthcare team focused on patient care.
- Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
- Other info: Opportunity for growth within a dynamic healthcare setting.
- Why this job: Make a difference in patients' lives while developing your administrative skills.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 23540 - 28772 £ per year.
General Administrator (Recalls & Clinical Administration)
Key Responsibilitie Coordinate and manage patient recall programmes, including: Long Term Condition (LTC) reviews.
Diabetes recalls.
Cardiovascular Disease (CVD) reviews.
Shared Care monitoring.
Childhood immunisation recalls for children aged 15 years.
Contact patients by telephone, text message or letter to arrange appointments and reviews.
Monitor recall performance and identify areas requiring additional patient engagement.
Open, scan, index and accurately match incoming correspondence to patient records using the clinical system.
Support the processing and matching of electronic correspondence and emails to ensure timely workflow management.
Ensure patient appointments are booked correctly and amend bookings where necessary.
Liaise with clinical and administrative teams to coordinate appointment availability and support recall activity.
Report patient non-attendance in accordance with practice procedures.
Respond to administrative queries from colleagues relating to recalls, appointments and correspondence.
Maintain accurate patient records in accordance with practice policies and NHS information governance requirements.
Provide general administrative support to the wider practice team as required.
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General Administrator (Recalls & Clinical Administration) employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
