At a Glance
- Tasks: Deliver exceptional customer service and prepare delicious food and drinks.
- Company: Join The Steamhouse, a vibrant and people-focused hospitality brand.
- Benefits: Enjoy 20% off, complimentary hot drinks, and access to well-being resources.
- Other info: Opportunities for growth and development in a fast-paced environment.
- Why this job: Be part of a fun team creating memorable experiences with food and coffee.
- Qualifications: Positive attitude, strong communication skills, and a passion for hospitality.
The predicted salary is between 9.9 - 12.1 £ per hour.
Salary: Enjoy a fantastic 20% off at all our venues for you and your friends and family. Sip on complimentary hot drinks during your shifts or when you drop by to catch up with your colleagues. Dive into well-being with exclusive access to Wisdom, our employee Well-Being App. Fuel your future with internal development programs within The Steamhouse, because we believe in growing together!
Ready to be part of a fast-growing, people-focused company serving incredible food, specialty coffee, and memorable experiences every day? Since 2016, The Steamhouse has built its reputation around bagels, espresso, and doughnuts, creating vibrant spaces where customers and teams feel at home. We're now looking for an enthusiastic Front of House Team Member to join our team and help deliver the Steamhouse experience.
About the Role
As a Front of House Team Member, you'll be at the heart of the customer experience. From preparing our signature filled bagels and serving specialty coffee to creating a welcoming atmosphere, this role is all about energy, teamwork, and delivering exceptional service. The ideal candidate is confident, friendly, and passionate about hospitality, with a strong focus on quality and customer care.
Why Join Us?
- Work in a Positive Team Environment
- Be part of a collaborative and supportive team that values passion, personality, and hard work.
- Work with premium ingredients, fresh bakery products, and quality coffee every day.
Benefits
- 20% staff discount across all venues
- Complimentary hot drinks during shifts
- Access to our employee wellbeing app, Wisdom
- Ongoing training and development opportunities
Key Responsibilities
- Customer Experience
- Deliver friendly, welcoming, and professional customer service
- Serve guests confidently at both table and counter service
- Help customers with product recommendations and menu knowledge
- Ensure every customer has a positive experience
- Food & Beverage Preparation
- Prepare food items, including our signature filled bagels, to company standards
- Ensure all food and drinks are presented to high quality standards
- Support food prep and service readiness throughout the day
- Process customer orders accurately using the till system
- Deliver food and drinks efficiently and professionally
- Clear tables and maintain a clean customer environment
- Teamwork & Operations
- Work collaboratively with both front and back of house teams
- Support different areas of the business when required
- Maintain high standards of cleanliness, hygiene, and food safety
What We're Looking For
- Positive attitude and strong communication skills
- Ability to work efficiently in a fast-paced environment
- Passion for food, coffee, and delivering great service
- Reliable, organised, and a strong team player
What Success Looks Like
A successful Front of House Team Member consistently delivers excellent customer service, prepares food and drinks to a high standard, maintains cleanliness and hygiene, and contributes to a positive, energetic team environment. If you're a motivated individual looking to grow with an exciting hospitality brand, we'd love to hear from you.
Discounted or free food. What days and times are you available to work? It's your last day on earth, what's going in your bagel!?
Front of House Team Member - Leamington employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member - Leamington
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Allscreens Nationwide Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Allscreens Nationwide Ltd
Don't be shy about reaching out to Allscreens Nationwide Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Team Member - Leamington
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Allscreens Nationwide Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
