Front of House Specialist — Hospitality & Guest Experience

Front of House Specialist — Hospitality & Guest Experience

Full-Time 26550 - 32450 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the friendly face of our hospitality team, greeting guests and ensuring a smooth experience.
  • Company: Join BaxterStorey, a leader in hospitality with a focus on guest experience.
  • Benefits: Enjoy competitive pay, flexible hours, and a supportive team environment.
  • Other info: Perfect for those looking to grow in the hospitality industry with plenty of opportunities.
  • Why this job: Make a difference in guest experiences while developing your skills in a dynamic setting.
  • Qualifications: Great communication skills and a passion for customer service are essential.

The predicted salary is between 26550 - 32450 £ per year.

General Assistant role based in Pirbright, United Kingdom, within Baxter Storey, handling first‑point‑of‑contact duties for guests and clients.

You will support front‑of‑house operations, greeting visitors and coordinating reception tasks to ensure a welcoming, efficient environment.

You will work with a collaborative team, supporting administrative duties and maintaining service standards with attention to detail and professionalism throughout the shift.

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Front of House Specialist — Hospitality & Guest Experience employer: Allscreens Nationwide Ltd

Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.

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Contact Details:

Allscreens Nationwide Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Front of House Specialist — Hospitality & Guest Experience

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Allscreens Nationwide Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Allscreens Nationwide Ltd

Don't be shy about reaching out to Allscreens Nationwide Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Front of House Specialist — Hospitality & Guest Experience

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Teamwork
Time Management
Customer Service Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Allscreens Nationwide Ltd and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Allscreens Nationwide Ltd

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!