At a Glance
- Tasks: Support customers by coordinating journeys and ensuring smooth travel experiences.
- Company: Join Saga, a leading name in the travel industry with a focus on customer care.
- Benefits: Flexible shifts, competitive pay, and a supportive team environment.
- Other info: Fast-paced role with opportunities for growth in the travel sector.
- Why this job: Make a difference in people's travel experiences while developing your communication skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 24750 - 30250 £ per year.
Saga is seeking a dedicated Customer Support Advisor to join our Transport team at Folkestone.
You will contact customers ahead of journeys, coordinate with drivers and affiliates, and ensure accurate journey details from booking to pickup.
The role emphasizes empathy, clear communication, and proactive problem-solving in a fast-paced travel operations environment.
You will work a rota from 8am to 6pm, with shifts across 8am-4pm, 9am-5pm, or 10am-6pm, and be based in our Folkestone office at
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Travel Customer Support Specialist in Folkestone employer: Allscreens Nationwide Ltd
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