Service Delivery Manager in Fleetwood

Service Delivery Manager in Fleetwood

Fleetwood Full-Time 36000 - 44000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead teams to ensure employee wellbeing and operational excellence in service delivery.
  • Company: Join Veolia, a top-rated employer dedicated to transforming the environment and careers.
  • Benefits: Enjoy discounts, health resources, virtual GP access, and ongoing training opportunities.
  • Other info: Be part of an inclusive culture that values diversity and supports career growth.
  • Why this job: Make a positive impact in your community while developing your leadership skills.
  • Qualifications: Strong leadership skills and ability to work under pressure; HGV Licence required.

The predicted salary is between 36000 - 44000 £ per year.

  • Discounts on everything from groceries to well known retailers.
  • Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to.
  • 24 hour access to a virtual GP, 365 days a year, for you and family members in your household.
  • Ongoing training and development opportunities, allowing you to reach your full potential.

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone.

With one of the largest growing fleets in the UK, our drivers are pivotal to delivering essential services.

They work hard to serve their local communities and make a positive impact every day.

Whether you're looking to overhaul the industry, or just do a good day's work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

  • What you'll be doing;
  • Ensure the wellbeing of employees (working hours, sickness, health)
  • Carry out regular reviews and meetings with frontline teams
  • Lead the team and maintain a visible presence for employees on site and on the rounds
  • Championing inclusion in the workplace
  • Developing and maintaining employee engagement
  • Sickness and absences management
  • Implementing people management processes and procedures in line with company policy
  • Ensuring training and competency checks are in place for all roles
  • Carry out staff inductions in accordance with VMR
  • Oversee day to day stock managements, traffic management and management of all operational areas
  • Delivery of a first time collection culture and all contractual performance KPI's
  • Lead our people and assets to deliver/exceed service expectations
  • Developing on day to day relationships with clients and residents
  • Utilise data to improve operational performance including effective use of Bartec
  • Ensure operations run in line with Veolia minimum requirements and support improvements plans
  • Support fleet management and compliance

What we're looking for;

  • Ability to work well under pressure- fast but efficient
  • Leadership skills- ability to lead and provide instructions to large workforces
  • HGV Licence

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025.

This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate.

As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

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Service Delivery Manager in Fleetwood employer: Allscreens Nationwide Ltd

Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.

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Contact Details:

Allscreens Nationwide Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Delivery Manager in Fleetwood

Tip Number 1: Get Involved in Consulting Case Competitions

Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Service Delivery Manager at Allscreens Nationwide Ltd!

Tip Number 2: Leverage Alumni Networks

Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Allscreens Nationwide Ltd or be willing to refer you for that Service Delivery Manager position!

Tip Number 3: Attend Industry Events and Conferences

Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Allscreens Nationwide Ltd who’s on the lookout for their next Service Delivery Manager star!

Tip Number 4: Polish Your Consulting Skills Online

Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Service Delivery Manager role at Allscreens Nationwide Ltd!

We think you need these skills to ace Service Delivery Manager in Fleetwood

Leadership Skills
Employee Wellbeing Management
Employee Engagement
Sickness and Absences Management
People Management Processes
Training and Competency Checks
Stock Management

Some tips for your application 🫡

Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!

Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Allscreens Nationwide Ltd. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!

Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.

Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!

How to prepare for a job interview at Allscreens Nationwide Ltd

Master the Case Study Game

In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!

Know Your Numbers

Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!

Show Your Leadership Flair

As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.

Be a Cultural Fit

We’re not just looking for brains; we want to see if you vibe with our company culture at Allscreens Nationwide Ltd. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!