At a Glance
- Tasks: Manage vehicle servicing appointments and deliver top-notch customer service.
- Company: Reputable automotive dealership in Farnham with a dynamic team.
- Benefits: Competitive salary up to £32,000 plus performance bonuses and weekends off.
- Other info: Great opportunities for career progression and personal development.
- Why this job: Join a supportive environment and work with renowned automotive brands.
- Qualifications: Experience as a Service Advisor and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
We are recruiting for a reputable automotive dealership in Farnham seeking an experienced Service Advisor.
This is an excellent opportunity for skilled professionals to join a dynamic team, offering competitive pay, career growth, and a supportive working environment.
Our client values automotive expertise and exceptional customer service, making the Service Advisor role ideal for candidates committed to delivering high standards.
Benefits of the Service Advisor
- Competitive basic salary up to £32,000, dependent on experience
- On-target earnings of approximately £36,000 including performance-based bonuses
- Fixed working hours from 8:00 am to 5:30 pm, Monday to Friday, with weekends off
- Monthly bonus of £200 plus additional incentives of £30 per service plan sold
- Average monthly bonus of around £400, depending on customer volume
- Opportunities for career progression within a well-established dealership
- Engagement with renowned brands including Citroen, DS, Fiat, Abarth, with future plans to include Peugeot and Vauxhall
Duties
- Book and manage vehicle servicing appointments efficiently and accurately
- Understand customer requirements and communicate repair estimates clearly
- Upsell additional services and products to maximise workshop revenue
- Act as the liaison between customers and the workshop team to ensure smooth service delivery
- Submit warranty invoicing and obtain necessary approvals
- Maintain detailed records of customer interactions, service histories, and vehicle information
- Deliver excellent customer service, fostering loyalty and satisfaction
- Promote additional dealership services to maximise customer retention
- Assist with workflow and prioritisation tasks
Requirements
- Proven experience as a Service Advisor within the automotive industry
- Strong communication, interpersonal, and organisational skills
- Ability to handle a high-volume customer environment (15-20 customers daily)
- Sound knowledge of automotive servicing and workshop processes
- Full UK driving licence
- Professional attitude with attention to detail and reliability
- #J-18808-Ljbffr
Service Advisor in Farnham employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
