At a Glance
- Tasks: Lead and manage a primary care practice, ensuring high-quality patient services and operational efficiency.
- Company: Join a dedicated team at The Portchester Practice, focused on patient-centred care.
- Benefits: Competitive salary, professional development opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for growth in the evolving NHS landscape.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Experience in management and a passion for improving patient care.
The predicted salary is between 37800 - 46200 £ per year.
The Practice Manager is responsible for the overall leadership, management and operational performance of The Portchester Practice. Working closely with the GP Partners, the Practice Manager will ensure the practice delivers safe, effective, high-quality, patient-centred services whilst maintaining financial sustainability, regulatory compliance and an engaged workforce. The Practice Manager will provide strategic leadership, manage organisational change, oversee contractual and financial performance and ensure the practice continues to develop and innovate in response to the changing NHS landscape.
Leadership and Strategy
- Provide professional leadership to the non-clinical workforce.
- Support the Partners in developing and delivering the practice strategy.
- Lead organisational change and service development.
- Develop annual business plans and operational objectives.
- Ensure the practice remains financially sustainable whilst maintaining excellent patient care.
- Monitor NHS policy, contractual developments and funding opportunities.
Operational Management
- Overall responsibility for reception, administration, secretarial services, patient services, IT, estates and facilities.
- Ensure services operate efficiently and continuously.
- Monitor performance against operational indicators and implement improvements.
Workforce Leadership
- Lead recruitment, induction, appraisal, training, workforce planning, absence and performance management.
- Support the management of nursing staff alongside the Lead Nurse.
- Ensure HR compliance with employment legislation and NHS guidance.
Financial Management
- Lead budgeting, financial monitoring, payroll oversight, NHS pensions, contract monitoring, income maximisation and business planning.
- Work with accountants and Partners to maintain financial sustainability.
Contract Management
- Ensure delivery of GMS, Enhanced Services, QOF, PCN and commissioned services.
- Maintain evidence of contractual compliance.
Quality and Governance
- Lead complaints, risk management, policies, business continuity, incident reporting and governance.
- Support continuous quality improvement.
CQC Compliance
- Lead CQC readiness and maintain evidence across all quality domains.
Digital and Information Governance
- Provide strategic oversight of EMIS Web, Docman, cyber security, GDPR, DSPT and digital services.
- Undertake SIRO responsibilities and oversee information governance.
Estates and Health & Safety
- Manage premises, maintenance, contracts, security, health and safety, fire safety and statutory compliance.
Patient Services
- Lead patient engagement, complaints, communications, website management and service improvement.
Partnership Working
- Represent the practice with the ICB, PCN, NHS England, LMC and external stakeholders.
Regulatory Responsibilities
- Act as or oversee SIRO, Local Smartcard Administrator and Data Protection Lead where appropriate.
General Responsibilities
- Maintain confidentiality.
- Promote equality, diversity and inclusion.
- Support safeguarding.
- Maintain mandatory training and CPD.
This job description is not intended to be exhaustive. The Practice Manager may be required to undertake other duties and responsibilities, appropriate to the nature and level of the role, as requested by the Partners, to support the effective and efficient operation of the practice.
Practice Manager Primary Care in Fareham employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Practice Manager Primary Care in Fareham
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We think you need these skills to ace Practice Manager Primary Care in Fareham
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
