At a Glance
- Tasks: Lead family support services at HMP Belmarsh, enhancing family visits and engagement.
- Company: Pact, a respected charity supporting prisoners' families across England and Wales.
- Benefits: Generous holiday entitlement, pension scheme, training opportunities, and counselling services.
- Other info: Equal opportunity employer welcoming diverse applicants, including those with criminal convictions.
- Why this job: Make a real difference in the lives of families and offenders through impactful support.
- Qualifications: Experience in family support and excellent organisational skills required.
The predicted salary is between 19471 - 19471 £ per year.
Salary: FTE: £32,452.50 including market supplement (Actual: £19,471.50 earnings per annum)
We are offering an opportunity for the role of Family Support Team Manager (known as a Family Engagement Manager internally) at
HMP Belmarsh. In this role, you will oversee Pact's visitor centre services, including managing the prison's booking line service, family visit catering, play sessions for children during family visits, and family-focused interventions such as homework clubs, special visits, and themed family days. Additionally, you will support families' access to secure video visits and coordinate with our subcontractors in the Visits Centre.
Key Responsibilities
- Manage the visitor centre provision at HMP Isis.
- Oversee the prison's booking line service.
- Coordinate family visit catering services.
- Facilitate play sessions for children during family visits.
- Implement family-focused interventions, including homework clubs, special visits, and themed family days.
- Support families' access to secure video visits.
About You
- Demonstrable ability to coordinate a broad range of services.
- Experience and understanding of working with families in a challenging multi-agency environment, preferably involving offenders and/or their families.
- Excellent organisational skills and the capacity to manage a demanding workload.
- Ability to contribute to the planning and development of Pact’s family work.
- Knowledge of safeguarding and child protection practices.
- Exceptional interpersonal communication skills and the ability to build partnerships with various agencies.
This offers a unique opportunity to make a significant impact on the lives of families and offenders by enhancing the support and services available to them.
Organisation
Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focuses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.
What we offer
Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement.
You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker.
You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.
Other information
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check.
Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
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StudySmarter Expert Advice🤫
We think this is how you could land Family Support Team Manager (Scale 2)
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We think you need these skills to ace Family Support Team Manager (Scale 2)
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Allscreens Nationwide Ltd:Before hitting send, make sure to tailor your application specifically to Allscreens Nationwide Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
