At a Glance
- Tasks: Lead workforce planning, manage dispensary operations, and develop team culture.
- Company: Join a dynamic healthcare organisation focused on patient care and staff wellbeing.
- Benefits: Competitive salary, mentorship, training opportunities, and supportive work environment.
- Other info: Collaborative culture with excellent career growth potential.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Experience in operations management and strong people skills required.
The predicted salary is between 38233 - 46729 £ per year.
Workforce Planning & Rota Management
The Operations Manager will have overall responsibility for workforce planning across the practice, ensuring that staffing levels meet operational demand whilst supporting staff wellbeing and business continuity. This will include:
- Planning and maintaining clinical and non-clinical rotas.
- Coordinating annual leave, study leave and other planned absences.
- Managing short-term staffing issues and arranging appropriate cover.
- Working with partners to ensure safe staffing levels.
- Monitoring workforce capacity and identifying future workforce requirements.
- Supporting recruitment planning and succession planning where appropriate.
- Continually reviewing workforce utilisation and identifying opportunities to improve efficiency and resilience.
Dispensary Management
The Operations Manager will provide operational oversight of the dispensary, ensuring safe, effective and compliant service delivery. Responsibilities will include:
- Supporting the day-to-day operational management of the dispensary.
- Ensuring appropriate staffing, workload management and rota coordination.
- Supporting recruitment, induction and development of dispensary staff.
- Monitoring operational performance and identifying opportunities for improvement.
- Working with the Group Manager and Partners to support future development of dispensing services.
- Ensuring compliance with relevant dispensing regulations and practice policies.
People Management & Team Development
The Operations Manager will provide day-to-day leadership for administrative, reception and dispensary teams, creating a positive, supportive and accountable working culture. Responsibilities will include:
- Line management of non-clinical staff.
- Conducting regular one-to-ones and annual appraisals.
- Supporting staff wellbeing and development.
- Managing attendance, performance and conduct in line with HR policies.
- Leading team meetings and maintaining effective communication.
- Supporting individuals through change and embedding new ways of working.
Systems, Processes & Continuous Improvement
The post holder will support the coordination and optimisation of practice systems, including appointment processes, administrative workflows, and digital tools. They will work to identify opportunities to improve efficiency, reduce duplication, and strengthen processes that support patient care and operational delivery.
Quality, Compliance & Governance
The Operations Manager will hold local oversight of quality and compliance. This includes ensuring that policies are implemented and maintained, supporting readiness for inspections, and embedding learning from significant events and complaints.
Financial & Performance Awareness
The role will contribute to the effective operational delivery of performance targets, including QoF and other contractual requirements. The post holder will maintain awareness of operational performance and support processes that contribute to financial sustainability.
Collaboration & Wider Engagement
The Operations Manager will work as part of the AHG leadership structure, attending management meetings and contributing to shared learning and decision-making.
Support Structure
A structured support model will be in place, including:
- Regular support from the Group Manager
- Monthly 1:1 mentorship
- Access to central specialist functions (HR, compliance, IG, finance, comms)
- Peer support from other Operations Managers
- Formal training opportunities (including Primary Care management training)
Operations Manager in Exeter employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Exeter
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operations Manager at Allscreens Nationwide Ltd!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Allscreens Nationwide Ltd or be willing to refer you for that Operations Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Allscreens Nationwide Ltd who’s on the lookout for their next Operations Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operations Manager role at Allscreens Nationwide Ltd!
We think you need these skills to ace Operations Manager in Exeter
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Allscreens Nationwide Ltd. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Allscreens Nationwide Ltd. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
