At a Glance
- Tasks: Welcome customers and provide outstanding service in a fast-paced airport environment.
- Company: Join a friendly team at Exeter Airport, where every day is an adventure.
- Benefits: Enjoy competitive pay, free parking, discounts, and fun perks like free bowling.
- Other info: Full training provided; we celebrate diversity and welcome all applicants.
- Why this job: Make a positive impact on holidaymakers while working in a dynamic atmosphere.
- Qualifications: A friendly attitude and a passion for customer service are all you need!
The predicted salary is between 13 - 13 £ per hour.
Salary: £13.21 plus time and a half for unsociable hours between 12am and 6am.
Looking for a role that's anything but ordinary? Imagine starting your day helping excited holidaymakers begin their adventures, serving great food and drinks in a fast-paced airport environment, and working alongside a friendly team who genuinely enjoy what they do. We're looking for enthusiastic, customer-focused individuals to join our hospitality team at Exeter Airport. Whether you've worked in hospitality before or are looking for a fresh opportunity, if you enjoy working with people and take pride in delivering excellent service, we'd love to hear from you.
Every day is different at the airport. One moment you're serving an early-morning coffee to a business traveller, the next you're helping a family start their holiday with a smile. If you thrive in a busy environment and enjoy being part of a supportive team, this could be the perfect role for you.
What You'll Be Doing
- Welcoming customers and creating a positive first impression
- Taking food and beverage orders and providing excellent table or counter service
- Preparing and serving food and drinks to the highest standards
- Sharing your menu and product knowledge to help customers make informed choices
- Working alongside colleagues to ensure smooth and efficient service
- Maintaining excellent standards of cleanliness, food safety and hygiene
- Supporting across our airport hospitality outlets when required
- Helping create a friendly and enjoyable atmosphere for every customer
Shift Information
- Shifts may start as early as 2:30am
- Weekend and bank holiday working will be required
- Time and a half is paid for all hours worked between 12:00am and 6:00am
- Due to early morning and late-night shifts, candidates must have their own reliable transport to and from Exeter Airport
- Successful applicants will be required to complete airport security clearance procedures
What We're Looking For
- Enjoy meeting and helping people
- Have a positive and friendly approach
- Can remain calm and professional during busy periods
- Are reliable, punctual and take pride in your work
- Enjoy working as part of a team
- Can deliver excellent customer service with confidence and enthusiasm
Previous experience in hospitality, retail or customer service is desirable, but not essential. Full training will be provided.
At LED Enterprises, we value our team members and offer an excellent range of benefits, including:
- Comprehensive induction and training
- Free on-site airport parking
- My Staff Shop Employee Benefit Scheme
- Employee Assistance Programme and Counselling Support
- Staff Discounts
- Shout Out Award Scheme
- Free Bowling for team members and their household at Ocean, Exmouth
- Free Soft Play for dependants of team members at Ocean, Exmouth
Join Our Inclusive Community
At LED Group, diversity and inclusion are central to our mission. We welcome applications from all backgrounds, experiences and abilities. What matters most is your passion, commitment and desire to make a positive difference.
This post is exempt from the Rehabilitation of Offenders Act (ROA) and appointment will be subject to satisfactory airport security checks and disclosure requirements.
Customer Service Assistant in Exeter employer: Allscreens Nationwide Ltd
The Royal Free London NHS Foundation Trust is an exceptional employer, offering a dynamic work environment where patient care and safety are paramount. With a commitment to employee growth through flexible hours, generous benefits, and advanced training opportunities, staff can thrive in their careers while making a meaningful impact on the lives of over 1.6 million patients. Join us in a forward-thinking organisation that values teamwork and innovation in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Exeter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Allscreens Nationwide Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Allscreens Nationwide Ltd
Don't be shy about reaching out to Allscreens Nationwide Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Allscreens Nationwide Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
