Booking Clerk/Receptionist in Exeter

For more detail about the role we are looking for a motivated and enthusiastic individual to join our busy and dynamic Ophthalmology team as a Booking Clerk/receptionist.

The successful candidate will have excellent communication and interpersonal skills, the ability to work well under pressure, and confidence in using their own initiative within a fast-paced environment.

You should have a strong administrative background relevant to the role and be adaptable, reliable, and an effective team player.

Previous experience within a hospital or healthcare environment, along with knowledge of medical terminology, would be advantageous.

The role requires an excellent telephone manner and proven experience dealing with patients professionally and sensitively.

Strong IT skills, flexibility, and the ability to adapt to changing departmental needs are essential.

Full training and ongoing support will be provided by experienced team leaders to help you develop within the role and feel confident in your responsibilities.

Our team is made up of dedicated, patient-focused individuals who are organised, detail-oriented, and committed to delivering excellent service.

We value strong teamwork, problem-solving abilities, and a positive approach to supporting patients and colleagues alike.

• Working
• Pattern: Monday-Friday with occasional weekend work
• Interview

Date: Thursday 27th August 2026 Please note, This is a fixed term contract for 12 months.

For current NHS employees this post could be a secondment opportunity.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential.

We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities.

We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

• We will work together to maintain a culture that develops and supports you and your team.
• Funding for a care certificate, a degree or leadership qualifications.
• Days off to study, engage in CPD or rotational placements to help you hone your skills.
• Wherever you are heading in the NHS, we'll help you get there.
• Looking after you is important to us.
• We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
• If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
• You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
• Salary is not the only financial benefit.
• You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in.

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