Executive Assistant (Partnerships & Events)

Job Description Job Title -Executive Assistant (Partnerships & Events) Band -4 Location -Biz Space Various locations across South Sefton Line Manager -Rachel Stead, Managing Director About us South Sefton Primary Care Network brings together 19 GP practices and local health, social care and voluntary sector partners to provide integrated, patient centred services. We work collaboratively to strengthen general practice, improve access, and support the health and wellbeing of our diverse local communities. PCN Values All employees are encouraged to show our core values in how they work and interact with others, both inside and outside their role. Making a difference in the right way. Put patients, families and carers first. Speak up and act with integrity Build trust through respect, fairness & dignity Acting with Enthusiasm and positivity Bringing energy and commitment to delivering quality. Value and celebrate difference Take pride in our work and the impact we have. Behave with care and compassion Keep compassion central to patient care and teamwork Respond with kindness and humanity Make time for colleagues, patients and carers. Explanation of the service you will be working with. Service Description The Executive Assistant (Partnerships & Events) works within the South Sefton PCN leadership team, supporting the Managing Director and wider organisation through effective executive support, stakeholder engagement and event coordination. The role plays an important part in strengthening relationships between the PCN, member practices, Sefton GP Federation, NHS organisations, community partners and external stakeholders. The post holder will lead the planning and coordination of key events, learning programmes and engagement activities whilst ensuring the Managing Director and leadership team receive high-quality administrative and organisational support.

Job Purpose

To provide comprehensive Executive Assistant support to the Managing Director whilst coordinating a programme of stakeholder engagement activities, meetings and events that support the strategic objectives of South Sefton Primary Care Network. The post holder will build and maintain effective relationships with member GP practices, Sefton GP Federation, NHS partners, suppliers, local businesses and community organisations, ensuring the PCN remains connected, engaged and collaborative across the wider health and care system.

Job Responsibilities

• Executive Assistant Support Provide a professional and confidential Executive Assistant service to the Managing Director. Manage complex diaries, meetings, appointments and schedules. Act as a key point of contact on behalf of the Managing Director. Prepare agendas, reports, presentations and briefing papers. Organise and support Board, leadership and partnership meetings. Attend meetings when required, utilise technology to take accurate minutes and managing action logs. Draft correspondence and communications on behalf of the Managing Director. Maintain confidential records and documentation in accordance with GDPR requirements.
• Partnerships and Stakeholder Engagement Develop and maintain strong working relationships with South Sefton member practices. Build productive relationships with NHS organisations, local authorities, voluntary sector organisations and local businesses. Support the Managing Director in developing and strengthening strategic partnerships. Coordinate stakeholder communications and engagement activities. Promote collaboration and identify opportunities for joint working across organisations. Represent the PCN professionally when engaging with stakeholders and partners.
• Events and Engagement Lead the coordination and delivery of PCN events, meetings and engagement programmes. Support Protected Learning Time (PLT) events across the network. Support patient, workforce, wellbeing and community engagement events. Manage venue bookings, catering, materials and event logistics. Coordinate attendee registrations, invitations and communications. Liaise with speakers, exhibitors, sponsors and partner organisations. Provide operational support during events, including setup, registration and troubleshooting. Ensure events are delivered to a high standard and support organisational objectives.
• Communications and Business Support Produce newsletters, event communications, promotional materials and stakeholder updates. Support internal and external communication activities. Maintain stakeholder databases and contact lists. Assist with project coordination and organisational initiatives. Support the delivery of PCN priorities by coordinating actions and monitoring progress. Prepare reports, presentations and information for meetings and events.
• Monitoring and Reporting Maintain accurate records of stakeholder engagement activities and events. Collect and analyse attendance data and participant feedback. Produce reports and summaries for leadership meetings and governance groups. Identify opportunities for service improvement based on feedback and learning. Monitor actions arising from meetings and engagement activities.

Key Relationships

• Managing Director
• PCN Leadership Team
• South Sefton GP Practices
• GP Federation
• Cheshire and Merseyside ICB
• NHS provider organisations
• Community and voluntary sector partners
• Local businesses and suppliers
• Training providers
• Patients and public representatives

Everyone working for South Sefton PCN is expected to:

• Champion equality, diversity and inclusion, ensuring a respectful environment where patients, families and colleagues are treated fairly, with dignity, and without discrimination.
• Promote health, safety and wellbeing, taking reasonable care for themselves and others, complying with SHEF policies, and ensuring risks are identified and managed appropriately.
• Protect confidentiality, safeguarding all patient information and maintaining trust by following legal and organisational requirements.
• Contribute to quality and continuous improvement, sharing good practice, supporting investigations, and identifying opportunities to enhance patient care and service delivery.
• Engage in learning and development, completing mandatory training and supporting colleagues through mentorship and knowledge sharing.
• Work collaboratively, using effective communication, managing workload, supporting team members, delegating safely, and contributing to clear and agreed plans and outcomes.

St Helens and Knowsley Teaching Hospitals NHS Trust