At a Glance
- Tasks: Lead and manage unforgettable events at Edinburgh Zoo, ensuring every detail is perfect.
- Company: Join Sodexo, a global leader in improving quality of life through exceptional services.
- Benefits: Enjoy competitive pay, mental health support, discounts, and career growth opportunities.
- Other info: Flexible work environment with full training and protective uniform provided.
- Why this job: Shape the future of events in a unique setting while making a real impact.
- Qualifications: Experience in high-volume catering and a passion for the hospitality industry.
The predicted salary is between 36000 - 36000 £ per year.
- Location: Edinburgh Zoo, 134 Corstorphine Road, Edinburgh, EH12 6TS
- upto £36,000 per annum
- 40hrs/ Working 5 days out of 7, some weekends or evenings may be required
- Permanent
- Job Introduction
- We have an exciting role for an
Event Operations Manager at Edinburgh Zoo a chance to build the rhythm, standards and style of our events operation from the ground up.
If you love the buzz of live events and the satisfaction of making every detail land perfectly, this is your opportunity to shape how we plan, deliver and elevate unforgettable experiences in a truly unique setting.
You’ll lead end-to-end event delivery, often managing multiple events in the same week, partnering closely with clients and internal teams to bring each brief to life.
From staffing and service flow to equipment, linen, food offers and on-the-day execution, you’ll be the person who makes it feel seamless while keeping financial targets, project milestones, food safety and H&S firmly on track.
Just as importantly, you’ll help develop our casual team, creating a clear pathway into our rotational placement programme and setting the tone for a high-performing, positive events culture.
What You’ll Do
- Ensure all planning, operational and kitchen service delivery functions for the venue are in place and to the right standard
- Manage all quality control measures, Health & Safety and Hygiene systems to the desired standard of Heritage Portfolio in line with the tasking allocated by operations manager
- To understand and articulate service offers to venue clients, customers and the Heritage Portfolio team
- To lead innovation and service styles that drives positive PR, positive client feedback
- To play an active part within the wider events team – contribute to team activities, discussions and decisions to grow and improve the Heritage Portfolio business
- To work closely with the clients on the planning of their event, ensuring all linen and equipment is in place in line with client expectations
- To ensure the correct staffing levels in line with event requirements and budget
- For a list of responsibilities please view the attached job description
What You Bring
- A passionate interest in the catering industry – knowledge of current trend and interest in the hospitality world
- 1 years experience in a high-volume catering environment
- Ability to craft communication plan to key stakeholders
- Evidence of ability to create and adhere to project delivery plan
- Ability to competently use Microsoft Word, Excel, Power point and Email
- Ability to motivate a team of mixed abilities and personalities
- Proven record of managing a front of house team of managers and floor staff
- Experience and understanding of events costing and design of events
- Ability to produce accurate work to tight deadlines under pressure
- Experience in assisting to create a project plan
- Capability to identify and highlight revenue maximising opportunities
- Ability to produce accurate work to tight deadlines under pressure
- First aid and personal alcohol licence qualifications
- Experience in assisting to create a marketing plan
- Capability to identify and highlight revenue maximising opportunities
What we offer
Working with Sodexo is more than a job; it’s a chance tobe part of something greater.
You’ll belong in a company and team that values you foryou; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.
In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:
- Unlimited access to an online platform offering mental health and wellbeing support.
- Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
- Money Insights and financial benefits via the Salary Finance Platform.
- Save for your future by becoming a member of the Sodexo Retirement Plan
- A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
- Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
- Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
- Flexible and dynamic work environment
- Competitive compensation
- Full training and full protective uniform supplied.
Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.
As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed tobeingan inclusive employer.
We are a forces friendly employer.
We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.
We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We’re a Disability Confident Leader employer.
We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.
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Event Operations Manager employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Event Operations Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Allscreens Nationwide Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Allscreens Nationwide Ltd
Don't be shy about reaching out to Allscreens Nationwide Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Event Operations Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Allscreens Nationwide Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
