Event Healthcare Commercial Development Manager

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

Competitive salary and pension scheme

33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years

Cycle to work scheme Electric Vehicle Scheme (subject to terms)

Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme

Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,100 employees and over 20,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes).

Job Summary

Join St John Ambulance and play a pivotal role in shaping the future of England's leading Event Healthcare provider. As our Event Healthcare Commercial Development Manager, you will drive commercial insight, identify growth opportunities and provide strategic business partnering across our Event Healthcare portfolio. Using data-driven analysis and market intelligence, you will influence key commercial decisions, strengthen our competitive position and help shape long-term strategic and operational plans that enable us to deliver outstanding healthcare services at events across England.

About You

• You are an experienced strategic leader with a degree-level qualification (or equivalent experience), committed to continuous professional development and delivering excellence through your work.
• You have a proven track record of developing strategy, identifying opportunities for improvement, and translating organisational goals into effective, measurable operational plans.
• You bring experience of working in a competitive and changing environment, with the ability to lead major change programmes, manage risk, and deliver successful outcomes.
• You are skilled at building agile, customer-focused processes and creating high-performing, collaborative teams that deliver exceptional experiences for customers and stakeholders.
• You are an innovative and commercially aware thinker, able to influence at all levels, navigate competing priorities, and build strong relationships with internal and external partners.
• You are an emotionally intelligent and inclusive leader who inspires others through a visible, democratic leadership style, embraces feedback, and creates a culture of learning, trust, and continuous improvement.

About the Role

• Lead the development and delivery of the Event Healthcare commercial strategy, helping to drive sustainable growth and strengthen St John Ambulance's market position.
• Provide commercial insight, pricing analysis and financial modelling to support strategic decision-making, business planning and long‑time sustainability.
• Evaluate event performance, profitability and pipeline opportunities, identifying ways to maximise revenue and commercial success.
• Support the development of high‑value bids and tenders, ensuring commercial opportunities are evaluated and positioned for success.
• Collaborate with colleagues across Event Healthcare, Volunteering and Commercial teams to turn data and market intelligence into practical business improvements.
• Stay informed on market trends, healthcare developments and sector opportunities while championing an inclusive, collaborative approach to continuous improvement.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have seven networks including The Armed Forces Network, The Disability & Accessibility Network, The Family & Carers Network, The Heritage & Ethnicity Equity Network, LGBTQIA + Equity, The Multifaith Network & The Women’s Network. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

St John Ambulance is proud to be a signatory of the Armed Forces Covenant. We are committed to supporting current and former members of the Armed Forces, reservists, veterans, cadet force adult volunteers, and military families, ensuring they are treated fairly and are not disadvantaged in their recruitment or employment with us.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.