At a Glance
- Tasks: Lead a workshop team, optimise performance, and deliver top-notch customer service.
- Company: Reputable dealership in Romford, Essex, with a focus on career progression.
- Benefits: Earn up to £50,000 OTE, enjoy employee discounts, and access private medical insurance.
- Other info: Ongoing training, generous leave, and family-friendly policies available.
- Why this job: Join a dynamic environment and make a real impact in the automotive industry.
- Qualifications: Experience in a supervisory role and strong leadership skills required.
The predicted salary is between 36000 - 44000 £ per year.
Our client, a reputable dealership in Romford, Essex, is seeking a highly skilled Workshop Controller to join their team. This is an excellent opportunity for an experienced automotive professional to lead the workshop team, optimise operational performance, and deliver exceptional customer service. The role of Workshop Controller offers competitive remuneration and a comprehensive benefits package, ideal for those committed to career progression within the motor trade.
Benefits for the successful Workshop Controller:
- Up to £50,000 OTE, with a basic salary of £37,000
- Opportunity to access up to two company-branded vehicles, including insurance, servicing, breakdown, and tyre cover
- Employee discounts on new cars and aftersales services such as MOT, tyres, and repairs
- Generous pension scheme with up to 7% employer contributions
- 22 days annual leave, increasing to 26 days with service, plus bank holidays
- Private medical insurance
- Access to Reward Gateway benefits platform
- Family-friendly policies covering maternity, paternity, and adoption leave
- Employee Assistance Programme providing counselling and support
- Occupational health services promoting staff wellbeing
- Ongoing training and development programmes
- Participation in Shared Incentive Plan
Duties:
- Lead and manage the workshop technician team to maximise productivity, first-time fix rates, and sold hours
- Oversee customer-facing staff to enhance sales opportunities while maintaining high customer service standards
- Implement and utilise digital systems and processes aligned with the dealership’s digitalisation strategy
- Develop and mentor team members to support their skills, knowledge, and career growth
- Optimise operational processes within the customer journey, including Vehicle Health Checks
- Ensure compliance with DVSA MOT regulations, health and safety standards, and group financial procedures
- Contribute to the overall dealership goals through positive departmental influence
Requirements:
- Proven experience as a Workshop Controller or within a similar supervisory role in the automotive sector
- Strong leadership and team management capabilities
- Excellent customer service and communication skills
- Sound knowledge of workshop operations and digital systems
- Ability to motivate a team and achieve targets
- Full UK driving licence
If you are a motivated Workshop Controller looking to advance your career within a dynamic dealership environment, we invite you to explore this opportunity further.
Workshop Controller in Essex employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
