At a Glance
- Tasks: Lead a fun team, serve delicious doughnuts, and create an energetic atmosphere.
- Company: Join Krispy Kreme's exciting new Box Store in Epsom!
- Benefits: Competitive pay, full training, and sweet discounts on doughnuts and drinks.
- Other info: Flexible hours with opportunities for career growth.
- Why this job: Be part of a unique store experience and develop your leadership skills.
- Qualifications: Must be 18+, confident, and a natural team player.
The predicted salary is between 14 - 14 £ per hour.
Krispy Kreme is opening a brand-new Box Store in the heart of The Ashley Centre, Epsom, and we’re looking for a confident, hands-on Retail Shift Leader to help lead the team.
Hours: Minimum 30 hours per week, working any 5 days out of 7.
This isn’t your average leadership role. Our Box Store is designed to look like a giant Krispy Kreme box, serving our world-famous doughnuts and a variety of tasty hot and cold drinks from the centre of the shopping centre. It’s fast-paced, fun and full of personality – and you’ll help keep every shift running smoothly.
As Retail Shift Leader, you’ll:
- Lead shift briefings, set clear priorities and create a positive, energetic atmosphere.
- Take responsibility for operating the store independently during periods of lone working.
- Coach and support Team Members so they feel confident and understand what great looks like.
- Deliver outstanding customer service and handle difficult situations professionally.
- Ensure our high standards for product quality, food hygiene, health and safety and cleanliness are consistently maintained.
- Share daily sales targets, encourage great selling behaviours and help the team control waste and costs.
- Complete opening and closing routines, including till reconciliation, payment system checks and daily paperwork.
- Keep the store clean, stocked, organised and ready for our customers.
- Lead by example and step in to support the team whenever needed.
Lone working is a significant part of this role. You’ll regularly be responsible for operating the store independently, including opening or closing, serving customers, managing priorities and following all safety and security procedures without another Team Member on site. You’ll need to be confident making decisions, managing busy periods and knowing when to contact a manager for support. You must be comfortable taking responsibility for the store and maintaining our standards while working independently. Because of the lone-working responsibilities involved, applicants must be 18 years or over.
You’ll be a natural team player who communicates clearly, treats people with respect and enjoys helping others succeed. You’ll also need the flexibility to work a minimum of 30 hours per week across any 5 days out of 7, in line with the shopping centre’s opening hours.
What’s in it for you?
- Competitive hourly pay
- A minimum of 30 hours per week
- Full training and development
- Doughnuts on us, plus 50% off doughnuts and 30% off drinks in all UK Krispy Kreme stores
- Employee rewards through Treat Box
- Pension scheme and wellbeing support
- Opportunities to grow your career with Krispy Kreme
Opening Hours:
- Mon 09:00 - 18:00
- Tue 09:00 - 18:00
- Wed 09:00 - 18:00
- Thu 09:00 - 18:00
- Fri 09:00 - 18:00
- Sat 09:00 - 18:00
- Sun 10:00 - 16:30
Retail Shift Leader in Epsom employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Shift Leader in Epsom
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Allscreens Nationwide Ltd, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Shift Leader in Epsom
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Allscreens Nationwide Ltd that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Allscreens Nationwide Ltd will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Allscreens Nationwide Ltd and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Allscreens Nationwide Ltd, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Allscreens Nationwide Ltd!
