L&Q Energy Customer Services is seeking a dedicated Contact Centre Advisor to deliver excellent service to heating and hot water customers. You will handle metering and billing queries, book engineers, and support Energy Operations Managers to ensure a superb customer experience.
Working in a hybrid role across London reporting offices, you will resolve calls at first contact, maintain accurate records in CRM, and help customers set up payment plans while maintaining empathy and professionalism.
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Energy Customer Service Advisor — Hybrid, Growth employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
