At a Glance
- Tasks: Support vulnerable individuals in finding work and building independent lives.
- Company: Thames Reach, a leading charity tackling homelessness in London.
- Benefits: Generous holiday, pension contributions, career development, and wellbeing support.
- Other info: Join a top 100 UK Best Workplace and enjoy diverse career opportunities.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Compassionate individuals with a commitment to helping others.
The predicted salary is between 33472 - 33472 £ per year.
Salary: £33,472 per annum
Contract: Fixed term until 31 March 2027
Location: Lambeth
Interview date: 09/09/2026
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker we will make the best use of all your understanding, compassion and commitment.
About us… Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people. Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role… We are looking for a Support Worker to join the Lambeth Individual Placement and Support Team. Prevention services support vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All these services help people transition towards leading independent lives.
You will:
- Meet with clients 1:1: Build rapport, discuss job goals, preferences, and strengths.
- Help with benefits planning so clients understand how work affects disability payments.
- Job development with employers: Visit local businesses to learn their hiring needs, advocate for clients, and negotiate job roles. You spend 65% of your time in the community, not the office.
- Rapid job search support: Help clients apply for jobs within 30 days of joining IPS.
- That means CV writing, online applications, interview practice, and in work support planning.
- Coordinate with the clinical team: Join mental health team meetings to integrate employment goals into treatment. Share updates and problem-solve work barriers with therapists, case managers, and psychiatrists.
- Provide in work support: Once a client starts work, offer coaching on workplace skills, disclosure decisions, and communication with supervisors. Step in early if issues come up to prevent job loss.
- Track outcomes and documentation: Record employer contacts, job starts, hours worked, and support provided. Use fidelity scales to make sure services follow IPS principles.
As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
For further information please contact Ruth Shepherd, Service Manager at Ruth.Shepherd@thamesreach.org.uk
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Proud member of the Disability Confident employer scheme.
About Disability Confident: Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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