Patient Services Advisor (Extended Access Sessions)
Working Pattern Approximately 12-18 hours per month Weekday evenings: 4:00pm 8:00pm Saturdays: 8:00am 1:00pm Shifts across Ellesmere Health Centre (EHC) and Churchmere Medical Centre (CHC) Rota provided one month in advance Designed to offer a high level of flexibility around other commitments
About the Role
As a Patient Services Advisor, you will be a key part of our front-line team, ensuring patients receive a professional, efficient, and compassionate service.
- Welcoming and assisting patients at reception
- Managing telephone, face-to-face, and online enquiries
- Booking and managing appointments
- Signposting patients to the most appropriate service
- Supporting clinicians and maintaining smooth clinic operations
- Carrying out administrative tasks accurately and efficiently
Training & Career Development
We are committed to supporting our staff to develop and succeed.
- Full training provided for the PSA role
- Initial training delivered during core working hours
- Ongoing access to learning and development opportunities
- Opportunity to gain experience in Primary Care and develop skills for future roles within the NHS
- A great stepping stone for those interested in a long-term healthcare career
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Patient Services Advisor (Extended Access Sessions) in Ellesmere employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
