At a Glance
- Tasks: Ensure safety and security while delivering exceptional customer service.
- Company: Join ISS, a leading workplace and facility management company.
- Benefits: Earn £13.85 per hour with flexible 4 on/4 off shifts.
- Other info: Diverse and inclusive workplace with growth opportunities.
- Why this job: Be at the forefront of security, making a real difference every day.
- Qualifications: Previous security experience and a valid SIA licence required.
The predicted salary is between 28800 - 31680 £ per year.
Working Pattern: 4 days on / 4 off / 4 nights on / 4 off
Contract Type: Permanent
Hourly Rate: £13.85
Are you passionate about security, safety and delivering an exceptional customer experience? ISS is looking for a professional and motivated Security Controller to join our team. This is a key operational role where you will be at the forefront of maintaining a safe, secure and welcoming environment for colleagues, customers, visitors and contractors across the site. Based primarily within the on-site Security Control Room, you will act as a central point of contact, supporting the day-to-day security operation and responding effectively to incidents, emergencies and conflict. Representing both ISS and our client at ground level, you will play an important role in ensuring our security service remains proactive, professional and prepared.
The Role
- Always ensure the safety and security of everyone on site.
- Maintain a high level of vigilance and identify, investigate and escalate suspicious activity.
- Prevent unauthorised access and help maintain the integrity of the site.
- Keep fully informed of daily site activity, events and operational requirements.
- Act as a professional first point of contact for employees, contractors, visitors and operational partners.
- Build positive and professional relationships with customers, colleagues and stakeholders.
- Monitor CCTV across the main complex and ancillary buildings, escalating concerns promptly.
- Operate site intercom, access control and intruder alarm systems accurately and professionally.
- Report Health & Safety breaches and security concerns appropriately.
About You
- Previous experience working in a security environment.
- A valid front-line SIA licence in Security Guarding, Door Supervision or Close Protection.
- Experience with security systems and related technology.
- Confidence using CCTV, alarm, access control and digital reporting systems, or the ability and willingness to learn quickly.
- Excellent attention to detail and a consistent, professional approach.
- Strong communication and customer service skills.
- The ability to remain calm, professional and responsive during incidents or challenging situations.
- The ability to work independently while also supporting colleagues and contributing positively to the wider team.
- Flexibility and commitment to working the 4 on / 4 off, 12-hour day and night shift pattern.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.
Security Controller in Edinburgh employer: Allscreens Nationwide Ltd
At ISS, we pride ourselves on being a world-leading workplace and facility management company that values its people. Our Edinburgh location offers a supportive and inclusive work culture, where employees are encouraged to develop their skills and grow within the organisation. With a commitment to corporate responsibility and a focus on delivering exceptional customer experiences, working as a Security Controller here means being part of a team that truly makes a difference in creating safe and welcoming environments for all.
StudySmarter Expert Advice🤫
We think this is how you could land Security Controller in Edinburgh
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Security Controller. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Allscreens Nationwide Ltd. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Security Controller candidates.
✨Directly Apply to Allscreens Nationwide Ltd
Don’t forget to apply for the Security Controller role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Allscreens Nationwide Ltd.
We think you need these skills to ace Security Controller in Edinburgh
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Allscreens Nationwide Ltd. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Allscreens Nationwide Ltd.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Allscreens Nationwide Ltd.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Allscreens Nationwide Ltd.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Allscreens Nationwide Ltd.
