Onsite Repairs Helpdesk Agent in Ealing

Onsite Repairs Helpdesk Agent in Ealing

Ealing Full-Time 30600 - 37400 Β£ / year (est.) No working from home possible
A

At a Glance

  • Tasks: Be the go-to person for residents' repair requests and keep them updated.
  • Company: A2Dominion, a leading housing services provider in London.
  • Benefits: 25 days holiday, pension, wellbeing allowance, and discounts.
  • Other info: On-site role with training and opportunities for personal growth.
  • Why this job: Make a difference in residents' lives while developing your communication skills.
  • Qualifications: Strong communication and IT skills, with empathy for customer needs.

The predicted salary is between 30600 - 37400 Β£ per year.

A2Dominion in London-area housing services is hiring a Repairs Contact Centre Agent to be the first point of contact for residents, coordinating repair requests and keeping customers informed throughout the process. The role is on-site at Ealing or Staines, requires strong communication and IT skills, including CRM usage, and the ability to manage a high volume of enquiries with empathy.

We offer:

  • Training
  • 25 days holiday
  • Pension
  • Wellbeing allowance
  • Discounts
  • Cycle-to-work

Onsite Repairs Helpdesk Agent in Ealing employer: Allscreens Nationwide Ltd

Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.

A

Contact Details:

Allscreens Nationwide Ltd Recruitment Team

We think you need these skills to ace Onsite Repairs Helpdesk Agent in Ealing

Communication Skills
IT Skills
CRM Usage
Customer Service
Empathy
Time Management
Problem-Solving Skills