At a Glance
- Tasks: Assist customers with vehicle service needs and ensure top-notch service delivery.
- Company: Reputable main dealer in Dunfermline with a loyal customer base.
- Benefits: Competitive salary up to £28,500 plus OTE of £35,000, Monday to Friday work.
- Other info: Comprehensive training and opportunities for career advancement available.
- Why this job: Join a supportive team and grow your career in the automotive industry.
- Qualifications: Experience as a Service Advisor and strong customer service skills required.
The predicted salary is between 32400 - 39600 £ per year.
We are currently seeking a highly skilled Service Advisor on behalf of our client, a reputable main dealer in Dunfermline. This is an excellent opportunity for an experienced Service Advisor looking to progress their career within a well-established dealership that values expertise and customer service excellence.
Competitive basic salary of up to £28,500, dependent on experience. On-target earnings (OTE) of up to £35,000. Monday to Friday working week with no weekends required. Stable dealership with a loyal, repeat customer base. Supportive management team with extensive industry knowledge. Comprehensive systems and process training. Opportunities for future career development within the group.
Duties of the Service Advisor:
- Handle customer enquiries and queries promptly and professionally.
- Qualify service requirements and diagnose vehicle running issues where appropriate.
- Establish agreement with customers on the work to be carried out.
- Clearly explain work carried out on vehicles, ensuring customer understanding and approval.
- Ensure compliance with manufacturer service standards as a Service Advisor.
- Maintain accurate records within relevant systems at all times.
Requirements:
- Proven experience as a Service Advisor within the automotive sector.
- Strong organisational and administrative skills.
- Excellent customer service and communication abilities.
- Good understanding of vehicle systems and common issues.
- Positive attitude and professional approach to work.
Service Advisor in Dunfermline employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.