At a Glance
- Tasks: Provide top-notch telephone support for Pension and Benefits claims.
- Company: Join the Government Recruitment Service in vibrant Dundee.
- Benefits: Full-time, permanent role with job security and a supportive team.
- Other info: Work in a central location with opportunities for career advancement.
- Why this job: Make a difference by helping people navigate their pension queries.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 20700 - 25300 £ per year.
Government Recruitment Service in Dundee is seeking an Operational Delivery Professional to provide high-quality telephone-based customer service for Pension and Benefits claims. The role focuses on inbound/outbound calls, handling sensitive information, and delivering accurate guidance in real time.
The position offers full-time, permanent work in a central Dundee site with daily responsibilities that include:
- Resolving queries
- Processing claims
- Staying updated on DWP policies
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