Dumfries and Galloway Council is seeking a Senior Customer Service Advisor to join our Customer Services Centres, delivering services to the public and supporting an onsite staff team in Dumfries. You will balance frontline customer interactions with health and safety audits and staff meetings to ensure high standards of service.
The role offers opportunities to progress within a professional library career pathway and requires a current driving licence, with some evening/weekend work expected.
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Lead Customer Service Advisor – Library & Community in Dumfries employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
