At a Glance
- Tasks: Support safe and timely patient discharges while coordinating with various teams and stakeholders.
- Company: Join Milton Keynes University Hospital, a dynamic and innovative teaching hospital.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Exciting career growth opportunities in a rapidly expanding hospital.
- Why this job: Make a real difference in patient care and enhance your skills in a supportive environment.
- Qualifications: Strong organisational skills and the ability to communicate effectively with diverse groups.
The predicted salary is between 31157 - 31157 £ per year.
Milton Keynes University Hospital NHS Foundation Trust is seeking motivated and enthusiastic Discharge Officers to join its dynamic team on a fixed-term basis or secondment. The Integrated Discharge Hub (IDH) supports safe, timely patient discharges, helping maintain effective patient flow and hospital capacity.
Based on a designated ward, you will work closely with the Discharge Practitioner, ward teams, patients, families, the Operations Centre, and external partners to coordinate discharge plans, manage delays, and ensure clear, patient-centred communication. This fast-paced role requires excellent organisational skills, confidence working with multiple stakeholders, and the ability to remain calm under pressure.
The role includes rota-based shifts across 7 days, between 08:00 and 20:00 (7.5 hour shifts).
Key Responsibilities:
- Provide integral support to the operational duties of the Integrated Discharge Hub that operates seven days a week, 8am-8pm.
- Work with multiple services/providers, patients, relatives, and wards to plan safe, effective, and efficient patient-centred discharges from hospital.
- Be ward-based to provide support and guidance to the MDT on the ward by collating key information and sharing this with the appropriate professionals/services to support a safe discharge.
Communication and Key Relationships:
- Ensure communication is clear and professional, displaying MKUH values at all times to ensure effective working relationships with colleagues, clients/patients, and other professionals/agencies.
- Communicate in person, via telephone calls, emails, and MS Teams, ensuring information is provided and received in line with GDPR and Information Governance.
- Utilise high levels of interpersonal skills, tact, and empathy while advising and signposting to appropriate services.
Administration Duties:
- Collaboratively work with the patient and/or representative along with MDT professionals to gather information for the completion of the IDH referral form to enable safe and timely discharge planning.
- Manage complex and sensitive information daily, using empathy and reassurance skills at all times.
- Lead on simple discharge planning with the MDT to ensure discharge is safe and seamless.
- Identify and elevate barriers related to a simple discharge and initiate actions to resolve them.
- Ensure patients identified as suitable for discharge outside core working hours are reviewed and clear discharge plans are documented.
Please refer to the attached job description for further information. This advert closes on Wednesday 2 Sep 2026.
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StudySmarter Expert Advice🤫
We think this is how you could land Discharge Officer | Milton Keynes University Hospital NHS Foundation Trust
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We think you need these skills to ace Discharge Officer | Milton Keynes University Hospital NHS Foundation Trust
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Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at Allscreens Nationwide Ltd. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Brush Up on Health Regulations
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