At a Glance
- Tasks: Lead operational management for Women's and Neonates services, ensuring high-quality patient care.
- Company: Join Chelsea and Westminster Hospital, one of England's top-performing NHS trusts.
- Benefits: Competitive salary, diverse work environment, and opportunities for professional growth.
- Other info: Commitment to sustainability and diversity, aiming for net zero carbon emissions by 2045.
- Why this job: Make a real impact in healthcare while working with a passionate, high-performing team.
- Qualifications: Strong operational management skills and experience in the NHS performance framework.
The predicted salary is between 44595 - 54505 £ per year.
A unique and exciting opportunity has arisen for a high performing operational manager to join the Women's and Neonates senior leadership team at Chelsea and Westminster Hospital as Deputy General Manager (DGM). The successful candidate will have strong operational management skills, and will be able to establish credibility with internal and external stakeholders and enjoy being part of an ambitious, high performing team.
You will have experience of managing access targets, budgets, a good understanding of the NHS performance framework and well-developed numerical and analytical ability. As an excellent communicator you will be able to motivate and engage others to ensure that the services we provide reflect the Trust's values.
The DGM will provide effective operational management support to the Women's and Neonate Services, assisting Clinical Directors and Service Leads as required and ensuring that the service is responsive, innovative and provided to the highest possible clinical and performance standards.
Reporting to the General Manager, the Deputy General Manager will be responsible for:
- Monitoring service delivery against strategic and business plans throughout the year to ensure successful delivery.
- Working with the General Manager to produce accurate, high quality business cases for service developments.
- Working with the Service Manager, Lead Nurse, Clinical Leads and wider teams to achieve sustained improvements.
- Deputising for and acting on behalf of the General Manager.
- Ensuring that the directorate services provided are of a consistently high quality and deliver an excellent patient experience.
Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children’s services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid. We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.
We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.
Ensure that high clinical services are delivered in line with Trust's Quality Strategy and available financial resources. Actively involved and lead directorate staff in the delivery of clinical governance, in accordance with Trust systems, processes and priorities. Work closely with internal teams to devise systems proactively to manage service demands and ensure that these are fully implemented.
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