Customer Team Member - Home Delivery Driver

Customer Team Member - Home Delivery Driver

Part-Time 13.04 - 13.04 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Deliver shopping to customers' doors and support in-store activities.
  • Company: Join Co-op, a community-focused organisation that values its members.
  • Benefits: Enjoy 30% discount, flexible pay access, and career development resources.
  • Other info: Diverse and inclusive workplace with excellent support and growth opportunities.
  • Why this job: Make a real difference in your community while gaining valuable experience.
  • Qualifications: Full UK driving licence for at least 3 years and a friendly attitude.

The predicted salary is between 13.04 - 13.04 £ per hour.

Location: 27 The Oldmeldrum Road Newmacher, Aberdeen, AB21 0PJ

Pay: £13.04 per hour

Contract: 16 hours per week + regular overtime, permanent contract, part time

Working pattern: Varied shifts on Monday, Tuesday, and weekend shifts, to be discussed at interview

30% colleague member discount in store - more benefits below

Join us as a Home Delivery Driver and play a key role in delivering friendly, helpful service in your local community. As a Home Delivery Driver, you'll be part of a friendly team, delivering customers' shopping straight to their doors and helping make their day a little easier. You'll also support in-store activities when you're not on the road, helping to pick and pack orders and keep things running smoothly. Whatever the day brings, you'll take pride in providing a reliable, great service to every customer.

This role involves delivering shopping to customers' homes, so you'll need a full UK driving licence and to have been driving for at least 3 years.

Why this job matters:

You'll make sure every order is delivered with care and on time, giving customers a great experience they can rely on. You'll be a friendly face in your community, building relationships with customers and representing Co-op out on the road. Plus, you'll promote Co-op membership, helping more customers enjoy the benefits we offer.

What you'll do:

  • Pick and pack customers' orders and deliver them to their doorsteps, driving safely and considerately while providing a friendly service
  • Work as part of a team to keep things running smoothly, supporting your colleagues in store when you're not out on deliveries
  • Work hands-on in store, serving customers on the till, restocking shelves, and helping with daily tasks
  • Help keep everything running safely and efficiently by carrying out vehicle checks and following safe ways of working
  • Support your local community and promote Co-op membership through great service and everyday interactions

What you’ll bring:

  • A full UK driving licence held for at least 3 years, with no more than 6 points
  • A friendly, helpful approach and a passion for supporting customers
  • Good communication skills and the ability to work as part of a team
  • A positive approach to problem solving
  • Flexibility to work a range of shifts

Why Co-op?

At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:

  • Full training and career development resources
  • 30% discount on all Co-op products in-store
  • Flexible access to your pay as you earn it
  • A pension scheme with up to 10% employer contributions
  • 31 days of holiday (pro rata, including bank holidays)
  • 24/7 access to GP appointments, and colleague support programme
  • Market-leading policies to help you through life's big moments

A place you'll belong:

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.

We reserve the right to remove a vacancy before the scheduled closing date.

Customer Team Member - Home Delivery Driver employer: Allscreens Nationwide Ltd

Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.

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Contact Details:

Allscreens Nationwide Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Team Member - Home Delivery Driver

Connect with the Community

Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!

Attend Local Job Fairs

Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Allscreens Nationwide Ltd and show off your personality in person.

Boost Your Visibility

Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.

Apply Directly Through Us!

Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Allscreens Nationwide Ltd and let us see your personality shine through!

We think you need these skills to ace Customer Team Member - Home Delivery Driver

Communication Skills
Time Management
Problem-Solving Skills
Professionalism
Attention to Detail
Customer Service Skills
Property Maintenance

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.

Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.

Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Allscreens Nationwide Ltd.

Get Familiar with Our Brand:Before applying, take some time to learn about Allscreens Nationwide Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!

How to prepare for a job interview at Allscreens Nationwide Ltd

Show Off Your Communication Skills

In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.

Know the Tools of the Trade

Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Allscreens Nationwide Ltd.

Highlight Your Flexibility

Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.

Prepare for Scenario-Based Questions

Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Allscreens Nationwide Ltd will surely appreciate.