At a Glance
- Tasks: Process customer orders and maintain accurate data in a dynamic environment.
- Company: Join a diverse team at a leading company in Peterborough.
- Benefits: Hybrid work model, competitive pay, and opportunities for growth.
- Other info: Perfect for students seeking flexible work and real-world experience.
- Why this job: Gain valuable experience in order management while working with a supportive team.
- Qualifications: Experience in admin or data entry, strong attention to detail required.
The predicted salary is between 29880 - 36520 £ per year.
Position: Customer Order Management Administrator
Location: Peterborough (Hybrid: 3 days onsite, 2 days remote per week)
Contract Duration: 6 Months
Start Date: August / September 2026
Role Overview
We are seeking 2 detail-oriented Customer Order Management Administrators to join our team on a temporary 6-month basis. In this role, you will provide vital non-customer-facing administrative support across all stages of the order lifecycle, ensuring orders are processed accurately, systems remain updated, and shipping documentation is properly compiled.
Key Responsibilities
- Order Processing: Accurately enter and process incoming customer orders into the order management system within target deadlines.
- Parts Allocation: Manually allocate parts to customer orders as required.
- Documentation: Compile and distribute export and shipping documentation to keep orders moving smoothly.
- Data Maintenance & Cleansing: Maintain accurate data within the order system (e.g., updating pricing, customer details, drop ships, aging orders, and holds).
- Reporting & Setup: Prepare and distribute standard internal reports and assist with administrative tasks like new customer setup and credit/debit logs.
- Process Support: Follow standard operational procedures and highlight opportunities for process improvements.
Performance Targets
- Maintain an order entry accuracy rate of 98%.
- Process 85% of internal service requests within 4 hours.
Requirements & Skills
- Experience in order management, supply chain administration, or strong transferable data-entry/admin skills.
- Proficient with computers and MS Office applications.
- Comfortable handling repetitive tasks with speed, focus, and precision.
- Strong organizational skills with keen attention to detail.
- Able to work onsite in Peterborough 3 days per week (with remaining days remote), plus occasional attendance for workshops or team audits as needed.
Candidates must be eligible to live and work in the UK.
Customer Order Management Representative - Level I employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
