Shopper Marketing Executive (10 months FTC) in Croydon

Join Superdrug Head Office - Make a Real Difference Every Day!

Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend-setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here’s the exciting bit… A day includes:

• Support the Shopper Marketing Team in producing and executing impactful in-store promotional materials (POS) across Superdrug stores.
• Work closely with internal stakeholders including the wider Marketing team, Buyers and Store Teams to deliver engaging customer-facing campaigns.
• Manage all promotional POS activity for ROI stores, ensuring projects are delivered accurately and on time.
• Liaise with Buyers to ensure promotional messaging and pricing are accurate across all materials.
• Collaborate with ITG to develop creative and engaging POS designs that drive footfall, sales and conversion.
• Deliver the Starbuy and Core Members POS plans across all Superdrug stores.
• Work with external agencies and suppliers, including ITG, FSU Agency and DHL Parcels, to ensure smooth campaign delivery.
• Gather and manage supplier guidelines to ensure POS materials meet brand standards.
• Understand the best use of POS within different store environments and use feedback from Store Teams to optimise effectiveness.
• Support finance administration and provide ad hoc support across the wider Shopper Marketing team.
• Sees every interaction with the customer as an opportunity to brighten their day.
• Discover new ways to work that put a smile on our customers and team members' faces, making every shopping experience delightful.
• Be ‘The Best You’ using positive language and behaviours with customers and team members.
• Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our Online and Offline platform.

What you’ll need to succeed:

• Experience working within a retail or similarly fast-paced environment.
• Marketing degree or equivalent experience in a marketing role.
• Passion for in-store marketing, POS and customer communications (this is not a digital marketing role).
• Understanding of retail marketing principles.
• Strong communication and stakeholder management skills.
• Excellent attention to detail and organisational skills.
• Ability to effectively prioritise workload and meet deadlines.
• Proactive and energetic approach to problem solving.
• Ability to balance commercial objectives with customer needs.
• Confidence to challenge existing ways of working and introduce new ideas.
• A collaborative approach with the ability to influence and build strong relationships.
• Motivation to learn, develop and thrive in a fast-paced environment.
• Committed to join in, have some fun and celebrate everyone’s hard work.
• Builds great working relationships based on trust, respect and takes into account others' needs.
• Regularly asks for feedback and uses it to improve and grow.
• Breaks down problems into smaller, manageable steps for easier resolution.
• Teams up with others to find solutions through AI and thrives on the strength of working together.
• Always seeks out fresh ways to work through technology and/or AI that can boost the business and move things forward.
• Actively developing your ability to use AI effectively and think critically about outputs.
• Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion.

Here’s what’s in it for you:

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays).
• 2 staff discount codes for yourself and a family member or friend.
• 30% discount on Superdrug Own Brand Products both in store and online.
• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
• Company pension matching and bonus.
• We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it.
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes.
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support.

Come and be part of something special!