At a Glance
- Tasks: Provide front-line reception and clerical support in a busy healthcare environment.
- Company: Join Croydon Health Services NHS Trust, a leading healthcare provider in London.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Other info: Flexible hours with opportunities for growth in a dynamic healthcare setting.
- Why this job: Make a real difference in patient care while gaining valuable experience.
- Qualifications: Strong customer service skills and ability to work independently.
The predicted salary is between 30142 - 30142 £ per year.
Receptionist/Clerical Officer | Croydon Health Services NHS Trust
Company
Company: Croydon Health Services
PART TIME RECEPTIONIST/CLERICAL OFFICER 16hrs per week Mondays & Tuesdays 8.30 - 5pm.
Based at Shirley Clinic, 135 Shirley Road, Croydon.
We are looking for a reliable, confident, friendly part time receptionist/clerical officer to cover reception and switchboard services working at Shirley Clinic.
The opening hours for all community bases are 8.30am to 5.00pm Monday to Friday.
We require a part time Receptionist/Clerical Officer for 16 hours per week as follows:
Shirley Clinic – All day Mondays & Tuesdays - 8.30 – 5pm.
The post holder will be required to contribute to the smooth running of the base by providing clerical support to the Service Administrator and clinical services within the building.
The post is part of a broader clerical team; therefore, the successful candidate will be required to work at other Croydon clinics to cover staff absences.
Flexibility and a helpful can do attitude are therefore essential.
The reception/clerical team is the first point of contact for patients and members of the public, contractors and staff.
Applicants must be able to demonstrate a high standard of customer care combined with the ability to work calmly in a sometimes stressful and busy environment.
Experience in dealing with members of the public is required.
It is essential that applicants have good written and verbal communication skills as well as excellent organisation and time management skills.
The ability to prioritise work and respond to enquiries in a professional manner is vital.
Applicants should be able to work unsupervised, using their own initiative.
Applicants must be computer literate and a working knowledge of Emis and Cerner databases will be an advantage, however training can be provided if necessary.
This is an ideal opportunity for you if you are a motivated team player who wants to contribute towards providing an essential part of patient care.
Please see job description for further information.
If you have any queries, please contact Dawn Vieyra on 020 8 714 2800.
Please Note: This post will close once we have received sufficient applications,
Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon.
The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust.
Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital is one of the busiest in London.
We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes.
Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.
Across the NHS everyone is working hard to meet growing demand and we’re no exception.
But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve.
Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.
As well as offering access to a range of core skills training and professional development.
- Provide an efficient front line reception and telephone service working alone and as part of a team ensuring relief cover for one another as and when necessary.
- Recording and relaying accurate messages dealing with enquiries.
- Completing patient check in’s on Cerner and Emis and making future appointments.
- Providing general administrative support for the building manager/Service Administrator and clinical services within the building..
- Ordering and receipting of stationery, medical supplies and domestic supplies – Check stock levels re-ordering as necessary to ensure levels maintained.
- Required to move and handle stock, unpack deliveries and put away supplies.
- Collection, collation and data entry of patient related data from clinical professional staff into the EMIS patient system.
- Completing and recording daily building checks
- To ensure that all visitors sign in and are assisted.
- To act as a Fire coordinator in the event of a fire/alarm and co-ordinate a full building evacuation following Trust Procedures.
- To be able to follow and act on Emergency Trust procedures supported by the Service Administrator.
- To test the fire alarms, panic and lift alarms on a weekly basis.
- To report building issues to facilities help desk and monitor progress of repairs etc.
- To have responsibility for Health, Safety and Welfare of self and others in the working Environment.
- To follow safe working practice and to comply at all times with the Trust’s Health and Safety Policies and Procedures.
- To be able to lock, unlock and alarm premises.
- To ensure confidentiality on all matters relating to patients and information obtained during the course of employment.
- This advert closes on Monday 31 Aug 2026
- #J-18808-Ljbffr
Receptionist/Clerical Officer | Croydon Health Services NHS Trust employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Clerical Officer | Croydon Health Services NHS Trust
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We think you need these skills to ace Receptionist/Clerical Officer | Croydon Health Services NHS Trust
Some tips for your application 🫡
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Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Allscreens Nationwide Ltd
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In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Allscreens Nationwide Ltd.
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