At a Glance
- Tasks: Provide essential clerical support in a critical care environment, ensuring smooth operations.
- Company: Join St George's University Hospitals NHS Foundation Trust, a leading healthcare provider in southwest London.
- Benefits: Enjoy a competitive salary, flexible shifts, and the chance to make a real difference.
- Other info: Work in a dynamic team with opportunities for personal and professional growth.
- Why this job: Be the first point of contact for patients and families, contributing to outstanding patient care.
- Qualifications: Strong communication skills and a passion for helping others are essential.
The predicted salary is between 31066 - 31066 £ per year.
To provide an effective and efficient reception, clerical and administrative service to patients, visitors and nursing staff in order to support the delivery of optimum patient care in one of the three Critical Care units (Cardiothoracic ICU, General ICU and Neuro ICU).
To act as the initial point of contact for patients, visitors and callers to the ward ensuring their needs are met promptly and politely.
To assist the unit staff in the smooth running of the ward by taking responsibility for the routine administrative aspects of the unit’s organisation.
To support the Matron, Consultant Intensivists and their team in the strategic and operational development of the service.
To ensure that the appropriate medical records are available for all patients on the unit and that they are kept in a neat and tidy order.
To ensure that the Admissions Co-ordinators, Overseas Patients Manager and Private Patients Office are promptly provided with appropriate details of individual patient admissions in accordance with Trust policies relating to eligibility for NHS treatment and private patients.
To admit non-elective patients onto the iClip system that are direct admissions from A&E or Outpatients to liaise with the Admission Co-ordinators to prepare new notes and deal with any related problems.
To collect and distribute the post.
To book transport for patients who are being discharged or transferred from the unit using the patient transport system. Where necessary support the family of patients locating accommodation.
To have good keyboard and word processor skills.
To support the Matron by locating hospital records when dealing with good news returns or complaints in accordance with Trust and departmental policy, as directed by your line manager.
The post holder is expected to have a clear understanding of how this post contributes to the achievement of the Trust’s vision: Our vision as an organisation is to provide outstanding care, every time.
The shift pattern for the role is - Mondays, Tuesdays & Wednesdays. 7.5 working hours/day, timing can range from 8am-8pm.
Please note that this vacancy may close before the current listed closing date if enough suitable applications are received.
Critical Care Ward Clerk/Receptionist | St George's University Hospitals NHS Foundation Trust employer: Allscreens Nationwide Ltd
Joining Marshall Audi Taunton as a Service Technician apprentice means becoming part of a dynamic team dedicated to delivering exceptional customer experiences in the prestigious car market. With comprehensive training, including travel and accommodation covered for your apprenticeship at the Volkswagen Group National Learning Centre, you will benefit from a supportive work culture that prioritises personal development and career progression. This role offers a unique opportunity to work with cutting-edge technology while receiving mentorship and gaining valuable qualifications that pave the way for a successful long-term career.
