Technical Services Administrator and Exports Coordinator in Crewe

Technical Services Administrator and Exports Coordinator

Join Our Technical Team at The Compleat Food Group!

Are you highly organised, detail-oriented and interested in the fast-paced world of food exports?

We are looking for a Technical Administrator & Exports Coordinator to join our team in Crewe and play a key role in ensuring the

smooth, accurate and compliant export of our finished products. Working closely with internal teams, you will coordinate export

documentation, certificates and supporting information, ensuring all requirements are met on time and to the highest standards.

Alongside your core export responsibilities, you will provide occasional technical administrative support, including logging

customer complaints, responding to general technical enquiries and assisting the wider Technical team as required. This is an

excellent opportunity for someone who enjoys working in a highly organised role, building relationships across teams and ensuring

every detail is managed with accuracy and care.

Who We Are:

The Compleat Food Group are one of the UK’s fastest growing chilled food manufacturing companies. We are dedicated to delivering

excellence in every aspect of our operations. Our commitment to continuous improvement and operational excellence sets us apart.

At The Compleat Food Group we don’t just make food. We make food to feel good, taste good and do good for everyone.

Our aim is to raise the bar and delight our customers and consumers every day, they are at the heart of all our decision making.

We work at the correct pace to take clear decisive actions and deliver on our commitments, on time, every time to drive positive

difference, we have the courage to think differently and challenge the status quo.

Working Hours:

Monday to Thursday, 8:30am to 5:00pm and Friday, 8:30am to 4:00pm, giving you an early finish to start your weekend a little

Your Duties Will Include:

• Coordinate all export administration activities, ensuring products are shipped in line with customer, legislative and regulatory requirements.
• Prepare and manage export documentation, including Export Health Certificates (EHCs), Supporting Health Attestations (SHAs), Manufacturer Declarations and supporting compliance records.
• Arrange vet visits where required and provide support during on-site inspections to ensure export requirements are met.
• Collate traceability information, Certificates of Analysis, supplier declarations and other supporting documentation required for export customers.
• Maintain accurate export records and ensure supplier declarations, authorised signatory documentation and compliance records remain up to date.
• Log customer complaints and coordinate investigations with the relevant QA teams and ensure customer responses are issued in a timely manner.
• Support the wider Technical team with audits, customer documentation requests, KPI reporting and other technical administration activities.

Required Skills and Experience:

• Strong administrative and organisational skills, with the ability to manage multiple tasks and deadlines effectively.
• Good working knowledge of Microsoft Office, particularly Excel and Word.
• An understanding of export procedures, logistics or supply chain operations would be advantageous.
• Excellent attention to detail, with the ability to maintain accurate records and documentation.
• A proactive team player who uses initiative, builds positive working relationships and takes ownership of their responsibilities.
• Previous experience in export coordination, logistics or a food manufacturing environment.
• Experience using ERP systems would be beneficial.

Benefits to Include:

• 33 days holiday (including bank holidays)
• 2 Employee Volunteering Days per year
• Employee well-being and community support groups
• Informal and Formal training opportunities with personalised online LMS platform
• Charity Initiatives and Team events
• 24/7 Access to Grocery Aid (Free Financial, Emotional and Practical Support)
• Physical Wellbeing Benefits – Free on demand exercise hub and various gym discounts.
• Free Financial wellbeing – mortgage calculators, budget tools, financial aid tools
• Holiday Discounts via Online Retail Discount

The Compleat Food Group fosters an inclusive, respectful culture where everyone feels safe, supported, and valued. We welcome

diverse talent, knowing it drives exceptional results and a better workplace.

We are committed to Fairness, Equity, Inclusivity, and Respect, we ensure all colleagues can thrive by bringing their whole selves

to work. As an equal opportunity’s employer, we provide all the support you need to succeed.

Contact us with any questions about Diversity & Inclusion or accessibility during the application process.

Recruitment Agencies:

We have a small, active and trusted Preferred Supplier List to assist us if required. We do not acknowledge any speculative CVs or

unsolicited candidate introductions. We only accept CV submissions for roles released to you directly by our Talent Acquisition

team.

What You Should Know About How We Recruit

At The Compleat Food Group, we believe great teams are built on difference. We create an inclusive, respectful environment where

everyone feels safe, supported, and are able to be themselves at work.

We’re proud to be an equal opportunities employer and are committed to Fairness, Equity, Inclusivity, and Respect. If you need a

reasonable adjustment at any stage of our recruitment process, just let us know, we’ll support you — confidentially and with care.

We hire the best people for our roles, not the same people. Whoever you are, wherever you’re from, we focus on what you do and the

impact you could make in our business. Our recruitment process is fair, accessible, and designed to give everyone an equal chance.

You’ll also find benefits that support people at every life stage, plus active internal networks — including Women @ Compleat,