At a Glance
- Tasks: Join our busy reception team, booking patients and handling enquiries in a fast-paced environment.
- Company: Mid Cheshire Hospitals NHS Foundation Trust, dedicated to providing exceptional healthcare services.
- Benefits: Flexible shifts, supportive team, and the chance to make a real difference in patient care.
- Other info: Join a trusted organisation with over 5,000 staff and opportunities for career growth.
- Why this job: Be the friendly face of our emergency department and help patients in their time of need.
- Qualifications: Excellent communication skills and a caring attitude towards patients and their families.
The predicted salary is between 22430 - 27414 £ per year.
An exciting opportunity has arisen for the post of Receptionist at Leighton Emergency Department. We are looking for a highly motivated, confident and organised individual to join our busy reception team. The post will involve booking patients on the system for both walk-in and ambulance arrivals and dealing with telephone and face-to-face enquiries. The successful candidate will provide efficient and comprehensive administration support for the emergency department.
The reception is manned 24 hours a day, 7 days a week with the following shift patterns available:
- Early: 08:30 - 12:30
- Mid: 12:30 - 17:00
- Late: 17:00 - 22:00
- TW: 17:00 - 00:00
- Night: 22:00 - 08:30
Greeting patients, relatives, friends and other healthcare professionals attending the emergency department in a polite, friendly and professional manner. The post holder will ensure that patients' details are accurately recorded and relevant documentation is created to support safe patient care. You will have excellent communication skills, be dedicated and courteous. You will also have excellent verbal and written communication skills. You must be able to deal with sensitive and confidential issues in line with GDPR.
Provide an efficient and comprehensive reception service, greeting patients, public and all visitors as they arrive into the emergency department. Dealing with enquiries promptly, taking action as necessary and directing patients/relatives/carers accordingly. Maintain systems and processes to ensure that patient information/data is available at the right time, that they are in the right place, and that they are complete and accurate according to the agreed quality standard.
Receptionist - Emergency Department- Leighton Hospital | Mid Cheshire Hospitals NHS Foundation Trust in Crewe employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Emergency Department- Leighton Hospital | Mid Cheshire Hospitals NHS Foundation Trust in Crewe
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like Allscreens Nationwide Ltd that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like Allscreens Nationwide Ltd face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace Receptionist - Emergency Department- Leighton Hospital | Mid Cheshire Hospitals NHS Foundation Trust in Crewe
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of Allscreens Nationwide Ltd is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
