Support Worker - Complex Care - Night - West Sussex in Crawley

Claimont Home Care Ltd is a CQC registered unique service in the private sector delivering specialist mental health nursing at home when inpatient admission is being considered or for inpatients treated in hospital but who wish, and are able, to be discharged home. Claimont is not an agency. We invest in people and build relationships based on mutual support and long term commitment. The work we offer our staff can be extremely varied and is rooted in a Patient Centred, holistic approach. We value our nurses and support workers skills and experience and support them with any additional training requirements they may need. We are looking for high quality, dynamic and experienced Complex Care Support Workers who have experience working with young people/children diagnosed with ASD.

Key accountabilities:

• Support individuals in their care.
• Ensure management policies and protocols are adhered to and respond to national and local guidance.
• Maintain written records of all aspects of client treatment and progress throughout the treatment process.
• Complete and maintain all documentation and records as required, including electronic patient records within 24 hours of event.
• Carry out activities with clients that enable full access to community life.
• Work with families/carers to assist them in understanding mental health and coping effectively with issues arising from their role as carers.
• Maintain the highest degree of confidentiality in delivery of treatment packages.
• Maintain effective communication with referring agents as appropriate.
• Maintain a high level of professional core psychiatric skills.
• Develop links with community services/resources.
• Encourage the use of evidence-based practice.
• Attend and fully contribute to all team meetings.
• Report assessment findings in the appropriate format to the necessary parties.
• Ensure confidentiality and security of patient data is maintained in compliance with the Data Protection Act.
• Attend appropriate mandatory training courses in line with requirements of the role.
• Participate in performance reviews and the development of a personal development plan.
• Take responsibility for own professional development ensuring professional standards are maintained.
• Adhere to the Professional Code of Conduct relating to your profession (if applicable).
• Uphold the principles and values set out in the Claimont Contractors Manual.
• Ensure that the health and wellbeing of patients is at the centre of all activities.
• Promote quality and safety of patients, visitors and staff.
• Observe Claimont Equal Opportunities Policy providing equality of treatment and opportunity.
• Take responsibility for health & safety of themselves and others.
• Co-operate with Claimont to ensure that statutory and departmental regulations are adhered to.
• Report accidents, incidents and near misses, implementing corrective action where necessary.
• Comply with the duties outlined in Claimont's Information Governance Policy.
• Raise any matters of concern with your Manager/Director.
• Recognise that promoting the welfare and safeguarding children, young people and adults is everyone's business.
• Support the organisation in ensuring the client is protected from abuse or the risk of abuse.
• Ensure concerns are responded to appropriately in line with Claimont's Safeguarding Adults Policy and Child Protection Policy.
• Comply with recruitment and other checks as requested by the organisation.
• Ensure the effective flow of information within the team and with external parties.
• Carry out day to day tasks in accordance with stated policies, procedures, and regulations.
• Help to project the desired image of Claimont by demonstrating the corporate values through own example.

Internal contacts: Internal Stakeholders and Claimont team members.

External contacts: Local Authorities and other partner organisations, external stakeholders in relation to client safety, quality, and clinical governance queries, clients, external professionals.