At a Glance
- Tasks: Support students and staff while managing reception and recruitment duties.
- Company: Coventry College, a dynamic provider of vocational and professional education.
- Benefits: Free parking, excellent pension, training opportunities, and employee discounts.
- Other info: Inclusive environment with recognition schemes and health support.
- Why this job: Join a forward-thinking college and make a real difference in students' lives.
- Qualifications: Customer service experience and Level 2 qualification in Communication/Literacy and Numeracy/Maths.
The predicted salary is between 15200 - 15869 £ per year.
Location: Coventry College
Contract Type: Part-Time, Fixed-Term as related to Maternity Cover
Hours per Week: 22.5 hours
Hours: 8:30am – 5:00pm on Wednesday, Thursday and Friday
Salary: £15,200 - £15,869 pro-rated (dependent on qualifications and experience)
Start Date: Monday 21 September 2026
About Us
Coventry College is a dynamic Further Education provider at the heart of the city, offering high-quality vocational, technical, and professional education to learners of all ages, from Entry Level to Higher Education. Since forming in 2017, we’ve been committed to helping individuals transform their lives and supporting businesses to grow—strengthening the communities we serve. Our ambition is to help young people and adults to aspire to change their lives and those of their families. Through strong partnerships and a responsive, inclusive curriculum, we strive to deliver excellence in teaching and learning that evolves with industry needs and puts learners and employers in the best position for success. Recent investments in facilities, including electric vehicle tech, construction, and digital skills, ensure we stay at the cutting edge of industry needs.
About the Role
We are looking for a motivated and professional individual to join our team in a key business support role. You will play an important part in helping the College run smoothly and efficiently, contributing to the overall learner and staff experience. Whether supporting students, staff, systems, or services, you’ll bring a positive approach and a strong focus on customer service, teamwork, and attention to detail. This is a great opportunity to be part of a dynamic, forward-thinking college where your skills and contribution are truly valued.
The College is looking to appoint a part-time Student Recruitment Advisor with additional Receptionist Duties who will be responsible for providing an efficient and welcoming reception service for students, staff and visitors to the College. You will also be required to operate the College’s switchboard, postal services and to assist with other clerical duties. You must have experience of customer facing roles and ideally have reception, switchboard and/or clerical experience. This role is expected to be front of house, particularly during the mornings, supporting enquiries and general visitor traffic. Activity may reduce in the afternoons, allowing the focus to shift to student recruitment duties.
Requirements
- Must-Have: Minimum of Level 2 qualification, or equivalent competency, in Communication/Literacy and Numeracy/Maths or willingness to achieve in a specified timescale
- Experience of dealing with people in a customer facing environment
- Experience of reception and/or clerical experience
- Knowledge of computer systems
What we offer
- Free on-site parking, including EV charging points
- Excellent pension scheme with defined benefits (LGPS)
- Access to continued professional development and training opportunities
- Employee Assistance Programme for health and wellbeing support
- Employee discount scheme offering savings on retail, travel, and more
- This role is eligible for Blue Light Card (BLC)
- On-site refectory serving a variety of food and drink options
- Discounted hair and beauty treatments at our in-house salon
- Staff recognition and award schemes celebrating your achievements
- A supportive, inclusive working environment
Safeguarding
We are actively committed to safeguarding and promoting the welfare of children, young people and any vulnerable groups within the College community. We value our diverse College community and are actively committed to promoting equality and diversity in all areas of college life and expect all staff and volunteers to share this commitment. As part of our shortlisting process, you will be asked to complete a self-declaration of your criminal record or information which may make you unsuitable to work with children, in addition we carry out an online search to help identify any incidents or issues that have happened, and are publicly available online. The successful applicant will be required to complete an enhanced DBS check.
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