At a Glance
- Tasks: Handle calls and referrals for mental health support, ensuring accurate data entry.
- Company: Coventry and Warwickshire Partnership NHS Trust, dedicated to mental health care.
- Benefits: Part-time hours, supportive team environment, and valuable experience in healthcare.
- Other info: Join a compassionate team focused on mental health and well-being.
- Why this job: Make a difference in people's lives while developing your communication skills.
- Qualifications: GCSE level education, strong telephone manner, and basic IT skills.
The predicted salary is between 22430 - 27414 £ per year.
Coventry and Warwickshire Partnership NHS Trust is seeking a Call Agent at Band 2 on a part-time basis in Coventry.
You will handle calls, referrals and administration for Adult Mental Health Front Door and Crisis Resolution & Home Treatment Team, delivering accurate data entry and timely responses.
We value a good telephone manner, strong communication, and attention to detail, with GCSE level education and IT skills such as Word processing and Excel.
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