Maintenance Shift Technician in Coventry

Key Skills

• City & Guilds in either Electrical and/or Mechanical Services Level 3 or NVQ Level 3.
• Previous experience in a multi-skilled maintenance position with a core skill in either Electrical or Mechanical Services.
• Previous experience in a Competent Person (CP) role, for example, Low Voltage CP (HTM 06), Medical Gases CP (HTM 02), HVAC CP (HTM 03).
• Previous experience in a shift technician role within a complex environment i.e., Healthcare.
• Ability to work alone or as part of a team.
• Good problem-solving skills.
• The ability to assist with emergency tasks such as fire alarms, heating failures, blocked drains, and gritting of roads.
• Making areas safe following patient damage.
• Physically fit as the role will involve lifting and carrying.
• Excellent customer service skills, friendly and approachable.

Key Activities

• To undertake and be responsible for the following in conjunction with and as directed by the appropriate Estates Manager / Estates Officer / Maintenance Supervisor.
• To organise and prioritise own day-to-day duties to ensure safe efficient operation of plant.
• Diagnose and repair faults in engineering and/or electrical and/or plumbing installations, plant, and equipment.
• Make the appropriate Estates Manager / Estates Officer / Team Leader aware of faults and breakdowns within the facility as appropriate in and out of normal working hours.
• To prioritise all emergency and non-emergency out of hours calls to ensure the safety of staff, patients, and visitors.
• To carry out PPM and reactive work across site as required.
• Responsible for the maintenance of records for all major repairs completed and logbooks, feedback documentation including Works Orders.
• Carry out building surveys and inspections as required.
• Advise on material, equipment, and systems.
• Maintain building and site service records.
• Highlight Health & Safety issues relating to building, mechanical control and electrical issues.
• Carry out investigation and testing on fire alarm and security systems.
• Liaise with external contractors and suppliers where necessary.
• Support company projects as and when required.
• Be part of a shift Rota 2 on, 3 off, 2 on, 2 off, 3 on, 2 off (days and nights).
• Supervision of maintenance assistants, apprentices, contractors and providing practical training.
• Perform any other duties as required by the Company.

Health and Safety

• Responsible for own health and safety and that of colleagues, in accordance with the company’s Health and Safety policy.
• Anticipate and act on any potential hazards by initiating and progressing any remedial measures required.
• Comply with any regulations associated with work being carried out.
• Undertake any training deemed compulsory for role.
• Ensure the correct PPE is always worn.

Communication

• Communicate effectively in writing, orally and be electronically literate.
• Communicate technical issues, safety requirements to other staff, patients and contractors.
• Liaise closely with other departments and staff within the team.
• Build relationships and support personnel across the Trust, including clinical staff, contractors, patients, clients, relatives, and carers.

Analytical and Judgemental Skills / Freedom to Act

• Work as an integral part of the Estates Maintenance Team, providing a comprehensive service.
• Generate and promote solutions, make decisions and commitments within appropriate time frames.
• Pay attention to detail to ensure works are completed to a high standard.
• Remain calm, think clearly, and manage emotion under pressure.

Planning and Organisational Skills

• Plan, prioritise and schedule own workload and work with minimal supervision and seek advice when needed.
• Co-ordinate work of contractors and provide cover for other maintenance technicians within the team during periods of absence.

Responsibility for Patients / Clients

• Have patient and client interaction as part of daily duties and provide non-clinical advice.

Policy and Service Responsibilities

• Follow policies and procedures and work collaboratively as part of an integrated team.
• Encouraged to suggest changes to improve efficiency and productivity.
• Learn new techniques and participate in both formal and informal training as necessary.
• Development of multi-skilled practices may include residential courses.

Responsibility for Financial and Physical Resources

• Responsible for the purchase of parts to carry out day-to-day maintenance functions.
• Take reasonable care of Trust assets and minimise financial loss via cost-efficient repair and maintenance of building services and equipment.
• Personal duty of care for all equipment and resources provided e.g., works vehicle.

Responsibility for Staff

• Provide practical training, instruction, and professional advice as necessary.
• Demonstrate existing practices to new staff, acting as a mentor/trainer.
• Supervise maintenance assistants, apprentices and contractors and evaluate works carried out.

Responsibility for Information

• Comply with Health & Safety Regulations, NHS Regulations, HTM, HMN guidelines and customer requirements.
• Completion of CAFM system and updating maintenance records.

Research and Development

• Carry out audits and surveys as and when required.

Physical Effort

• Work will be predominantly maintenance based.
• Use of Trust mobile phone, pager and radio will largely be continuous.
• Requires significant physical skills and effort lifting in excess of 15kg on a daily basis numerous times during a shift.
• Ability to input data to works management system.
• Requirement to work as part of shift rota (4 on, 4 off days and nights).

Mental Effort

• Must maintain high levels of concentration for prolonged periods, and deal with frequent interruptions to attend to emergency tasks e.g., fire alarms.
• Must have the ability to learn and retain information due to continuous training.

Emotional Effort

• Show empathy towards service users.
• Contact with staff and incidental contact with service users who may be distressed or angry.

Working Conditions

• Must be able to work flexibly and adapt to the clinical environment.
• Must have a positive approach to change management.
• Working conditions are frequently highly unpleasant with exposure to distressing circumstances.

Other Duties

• Participate in an annual performance appraisal, where this job description will be reviewed, and objectives set.
• The Trust has a No Smoking Policy that prohibits any smoking whilst at work.
• Contribute to the creation of a working environment where everyone feels respected, valued, and treated with dignity.
• This job description is not exhaustive and may be amended in consultation with the post holder.
• It should be reviewed whenever major changes have been agreed to the post and as part of the annual appraisal process.

Safeguarding Children and Adults

• All Trust staff has a responsibility to ensure the safeguarding of children, young people, and vulnerable adults.
• This includes attending statutory and mandatory training, adhering to local Safeguarding Children and Adults boards policies and procedures and inter-agency guidance.

Confidentiality

• Personal information and many of the duties of this post are of a confidential nature.
• Disciplinary action will be taken if confidential information is divulged to inappropriate persons.

Data Protection Act

• All staff are reminded of their duties and responsibilities under the General Data Protection Regulations (2018).
• Ensure that Personal Data is not negligently or unlawfully handled or disclosed to unauthorised persons.

Infection Control

• Responsible for protecting yourself and others against the risk of acquiring a Healthcare Associated Infection.
• Expected to comply with infection control policies and procedures.
• Attend mandatory infection control training and updates as required by the Trust.

Environmental Issues

• The Trust is committed to reducing its impact on the environment by preventing pollution and improving its environmental performance.
• As a member of staff, you are expected to adhere to policies to assist the Trust in meeting its environmental and sustainability targets.