At a Glance
- Tasks: Support E-Rostering systems and provide first line assistance to staff and users.
- Company: Join a leading NHS Trust known for innovation and quality patient care.
- Benefits: Access to learning opportunities, supportive team environment, and modern facilities.
- Other info: Be part of a diverse team committed to excellence and equality.
- Why this job: Make a real difference in healthcare while developing your skills in a dynamic setting.
- Qualifications: Strong communication skills and a willingness to learn about E-Rostering systems.
The predicted salary is between 40500 - 49500 £ per year.
E-Rostering Assistant Administrator | University Hospitals Coventry and Warwickshire NHS Trust
- To assist in the day to day provision of a comprehensive and efficient first line support service for all E-Rostering Systems.
- Provide first line support and technical advice and assistance to all Trust staff and external customers, using own judgment in providing a response
- Support the training of staff and system users: participate in the orientation and training of newly appointed staff to the E-Rostering systems, providing support and coaching where necessary and to provide E-Rostering system advice to end users.
- Be able to troubleshoot system software and hardware issues and elevate within the team or to ICT as required
- Assist with data entry.
- Independently initiate and produce relevant reports and assist in the generation of training guides as required.
- To monitor and perform regular system routines/audits reviewing the performance of the E-Rostering system and informing staff groups to ensure maximum organization efficiency.
- Preparation and dispatch of appropriate level correspondence to personnel within the Trust and to external customers.
- Liaise with other staff as appropriate, dealing with E-Rostering system support requests via telephone, email or personal visits. Some if which may be of a sensitive nature.
- Work with the E-Rostering Team to implement any changes that occur to working practices via new policies /strategies.
- Identify and investigate problems and queries including those of a complex nature that relate to the E-Rostering systems, utilising information from other associated data systems/information sources, or by reference to originator of the problem and take appropriate action
- To provide basic roster action training of E-Rostering systems to users being aware of potential barriers to understanding.
- To assist in maintaining department website
- To process access/training/flexible working documents and reports, maintain & manager paper records, enter/store personal details within system
- To understand payroll deadlines/processes to ensure appropriate documentation to facilitate payment of Trust staff is completed in a timely manner.
- To be able to communicate with payroll services clearly and appropriately when dealing with payroll queries both simple and complex.
- Assist with the maintenance of users access to all elements of the E-Rostering system
- Maintain excellent customer care skills and professionalism when interacting with all members of the multidisciplinary team.
Ability to tactfully deal with difficult situations and aid understanding.
- Manage own workload seeking direction from the System Administrator/ Lead Nurse when deemed necessary.
Priorities changes in workload to meet demand or to system/Trust requirements..
- To identify possible new ways of working and efficiencies for the department
- To ensure that all work is undertaken with regard to the Trust policies and procedures
Please be advised that sponsorship is not eligible for this post.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received.
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation – for further details about this prestigious award.
Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw. nhs. uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities.
There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society.
We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care.
We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
For further details please see the attached job description.
- This advert closes on Monday 10 Aug 2026
- #J-18808-Ljbffr
E-Rostering Assistant Administrator | University Hospitals Coventry and Warwickshire NHS Trust employer: Allscreens Nationwide Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land E-Rostering Assistant Administrator | University Hospitals Coventry and Warwickshire NHS Trust
✨Get Involved with Local Health Initiatives
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We think you need these skills to ace E-Rostering Assistant Administrator | University Hospitals Coventry and Warwickshire NHS Trust
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Allscreens Nationwide Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Allscreens Nationwide Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Allscreens Nationwide Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Allscreens Nationwide Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Allscreens Nationwide Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
