At a Glance
- Tasks: Be the friendly face of our community, helping residents and visitors with their needs.
- Company: Join urbanbubble, a vibrant company dedicated to creating welcoming communities.
- Benefits: Enjoy a birthday day off, paid wellbeing hour, and enhanced annual leave.
- Other info: Work in a supportive team with opportunities for personal growth and development.
- Why this job: Make meaningful connections and create amazing experiences for residents every day.
- Qualifications: Strong customer service skills and a proactive, organised approach.
The predicted salary is between 18900 - 23100 £ per year.
We are looking for an amazing day Community Host - Dayto join our friendly team at Box Makers Yard - Bristol and act as the face of the development with residents and visitors, displaying professionalism and a genuine care for the property. This role is a permanent contract working 4 days on 4 days off on a rolling rota including weekends and bank holidays.
Hey there! Ready to make a difference?
At urbanbubble, we believe cities should be vibrant, fun, and full of life. We’re all about creating welcoming communities where people feel truly at home. If you’re someone who loves making connections, providing top-tier service, and bringing positive energy to everything you do, we’d love for you to join us as a Community Host!
As Front of House, you’ll be right at the heart of our community, ensuring our residents have an amazing experience from the moment they arrive until the moment they leave us. You’ll be involved in everything from handling enquiries to making sure each
Here’s what you’ll be doing
Be the go-to person
You’ll be the first point of contact for our residents at the front desk, over email or via phone. Whether it be a question about our amenities or a maintenance request, you’ll be on hand to help!
- Key Duties
- Act as the face of the community, delivering a professional and welcoming service to residents and visitors.
- Maintain building safety and security through inspections and emergency procedures.
- Complete operational tasks to ensure compliance and support team KPIs.
- Support the resident journey to deliver an excellent living experience.
- Leasing
- Respond to enquiries and support viewings and applications.
- Assist prospects through to move-in.
- Update listings and support marketing activity.
- Contribute to reporting and market insights.
- Ensure applications meet compliance requirements.
- Prepare apartments and coordinate cleaning/maintenance.
- Deliver smooth move-in and move-out experiences.
- Support renewals and complete inventory reports.
- Manage end-of-tenancy checks, damages, and deposits.
- Resident & Building Services
- Handle resident enquiries, complaints, and accounts.
- Log and manage maintenance requests.
- Maintain accurate records and data systems.
- Manage parcels, keys, bookings, parking, and utilities.
- Support resident events and communications.
- Coordinate contractors and services access.
- Conduct inspections and report issues.
- Building Patrols & Safety
- Perform regular safety and maintenance checks.
- Monitor CCTV and control site access.
- Manage visitors and report concerns.
- Follow emergency and continuity procedures.
Who You Are
- Strong customer service and communication skills.
- Organised, detail-focused, and proactive.
- Confident working independently and handling issues calmly.
- IT literate (MS Office and systems).
- Committed to high standards and resident experience.
- Professional, enthusiastic, and results-driven.
And here’s what we offer
- Birthday day off, monthly paid wellbeing hour & enhanced annual leaveto make sure you get the rest you need
- Company pension scheme & medical Coverfor your long-term health & to help plan for the future
- Refer a friend scheme to earn that bit of extra money by bringing incredible talent on board
- Paid volunteering day & social events to give back to causes that truly matter & connect with your colleagues
- Enhanced sick pay & family leaveto take care of yourself & your loved ones
- Life events for those big milestones like your child's first day at school or when you get the keys to your new home - we
- believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!
- Cycle to work scheme to help you get to work in a healthier, greener way
- Study support to help you grow & reach your goals
- Long service awards to celebrate every mile stone with us
- Employee assistance & counselling for those times when you need a little bit of extra support
& the best part? You'll be working with some truly incrediblepeople who are passionate about what they do & are always ready to support you!
If you’re excited about making a real impact and being part of something special, we can’t wait to hear from you!
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Community Host employer: Allscreens Nationwide Ltd
Allscreens Nationwide is an exceptional employer, offering a supportive team culture where employees are valued and encouraged to thrive. With access to state-of-the-art training facilities and opportunities for career progression, our Automotive Glazing Technicians in Birmingham can expect not only competitive bonuses but also the chance to work with the latest technology in the industry. Join us and be part of a company that prioritises both employee well-being and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Community Host
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Allscreens Nationwide Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Allscreens Nationwide Ltd
Don't be shy about reaching out to Allscreens Nationwide Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Community Host
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Allscreens Nationwide Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Allscreens Nationwide Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
