At a Glance
- Tasks: Answer calls, provide excellent service, and work collaboratively in a dynamic environment.
- Company: Join a supportive team in Ballykelly with a focus on resilience and teamwork.
- Benefits: Earn £13.75 per hour with full-time hours and potential for career growth.
- Other info: Full-time role with varied shifts; no holidays in the first 12 weeks due to training.
- Why this job: Make a difference by delivering effective service while developing your skills.
- Qualifications: Five GCSEs including Maths and English, plus strong IT and communication skills.
The predicted salary is between 13.75 - 13.75 £ per hour.
We are currently recruiting for AO's for our client based in Ballykelly. The successful candidates will be required to start once the vetting paperwork and ANI are completed.
Rate of pay: £13.75ph
Duration: up to 51 weeks
Hours of work: Full time 37 hours per week. The contracted hours are 8am - 8pm Monday - Friday and every 4th Saturday on a rota basis. However, at present staff are working various shift patterns between 9.00 - 5.00 Monday to Friday.
No holidays can be accommodated in the first 12 weeks of employment due to the training for this role.
Key Responsibilities:
- These jobs are telephony based.
- Main duties include answering calls within agreed timescales, taking personal responsibility to maximise availability for answering calls and delivering an accessible, effective service.
- Work collaboratively towards delivering and promoting resilience and ability to work in a pressurised environment.
- Excellent verbal and written communication skills.
- Ability to build rapport with colleagues and customers.
- Ability to work within and contribute to a team environment.
- Ability to work accurately within set deadlines and to achieve targets.
- Basic IT skills with an aptitude for learning new systems.
- Organised with good time management skills.
Essential Criteria applicants must have:
- Five GCSE/GCE passes (at A, B or C) with Maths and English. Proof of certs required.
- Excellent IT skills, including use of Microsoft Word and Excel.
- Excellent communication skills.
- Proven ability to use own initiative.
ADMIN OFFICER BALLYKELLY in Coleraine employer: Allscreens Nationwide Ltd
Allscreens Nationwide Ltd is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of both employees and the individuals they serve. With a strong focus on professional development, team leaders are encouraged to grow their skills in a dynamic environment while making a meaningful impact in the lives of adults with learning disabilities. Located in Leicester, the company provides a unique opportunity to be part of a dedicated team committed to delivering high-quality, person-centred care.
